Front Desk Receptionist - Full time

Pro Beauty | Palo Alto, CA

Pro Beauty is looking for a friendly, organized, responsible, and proactive Front Desk Receptionist to join our team at our Palo Alto location. This is more than a traditional reception position. We are looking for someone who enjoys working with people, takes initiative, pays attention to details, and is ready to support the daily operations of a busy wellness studio.

Responsibilities

• Greet clients and provide a warm, professional, and welcoming experience.
• Answer phone calls, text messages, emails, and client inquiries.
• Schedule, reschedule, and cancel appointments.
• Manage client profiles, appointments, intake forms, and payments using Boulevard.
• Process transactions and maintain accurate records.
• Confirm appointments and follow up with clients when needed.
• Support therapists and the management team with daily studio operations.
• Help maintain a clean, organized, and presentable reception and common area.
• Monitor studio supplies and notify management when restocking is needed.
• Assist with client reviews, follow-ups, and other light administrative tasks.
• Help resolve scheduling issues and client concerns in a calm and professional manner.

Qualifications

• Strong communication and customer service skills.
• Professional, friendly, and positive attitude.
• Responsible, punctual, and dependable.
• Strong organizational skills and attention to detail.
• Ability to multitask and stay calm in a fast-paced environment.
• Comfortable using computers, scheduling systems, email, and text communication.
• Willingness to learn Boulevard and studio procedures.
• Previous experience in a spa, salon, wellness studio, hospitality, medical office, front desk, or customer service role is preferred.
• Must be authorized to work in the United States.
• Reliable transportation is required.
• Availability to work Saturdays is required.
• Fluent English is required.
• Russian-speaking or bilingual candidates are a plus, but Russian is not required.

What We Offer

Full-time position.
W-2 employment.
Professional and supportive team.
Beautiful wellness studio in Palo Alto.
Stable and organized work environment.
Opportunity for long-term growth within the company.

We are looking for someone who is not afraid to take responsibility, notices what needs to be done, and does not wait to be reminded about every small task.

If you are organized, client-focused, reliable, and enjoy working in the beauty and wellness industry, we would love to hear from you.

Please submit your resume through Indeed.

Pay: From $20.00 per hour

Work Location: In person