Front Desk Receptionist-No Exp

Overview

Join our dynamic healthcare team as a Front Desk Receptionist with no prior experience required! This exciting entry-level role offers a fantastic opportunity to develop essential skills in medical administrative support, patient service, and health information management. You'll be the welcoming face of our clinic, ensuring smooth operations at the front desk while gaining valuable exposure to electronic health records (EHR) systems and medical terminology. If you’re eager to start a rewarding career in healthcare, this position is perfect for you!

Duties

• Greet patients and visitors warmly, providing excellent customer service and phone etiquette.
• Schedule appointments accurately using medical scheduling software and manage patient flow efficiently.
• Answer incoming calls promptly, directing inquiries to the appropriate staff members.
• Assist with medical record management, including filing, data entry, and electronic health records (EHR) management using systems like Epic, Meditech, Athenahealth, or eClinicalWorks.
• Support clinical staff by reviewing documentation for completeness and accuracy in compliance with HIPAA and clinical confidentiality policies.
• Handle basic medical billing and collections processes related to insurance claims such as Medicare and Medicaid.
• Maintain a clean and organized front desk area while adhering to office procedures and office experience standards.

Skills

• Strong computer skills including proficiency with Microsoft Office Suite (Word, Excel) and familiarity with EMR/EHR systems like Epic, Meditech, Athenahealth, or eClinicalWorks.
• Excellent communication skills—both verbal and written—with a professional phone manner.
• Ability to learn medical terminology, CPT coding, ICD-9/ICD-10 coding, and health insurance knowledge quickly.
• Bilingual abilities are highly valued to serve diverse patient populations effectively.
• Prior clinic or medical office experience is a plus but not required; training will be provided for motivated candidates.
• Attention to detail for documentation review and accurate data entry in electronic health records.
• Ability to multitask efficiently in a fast-paced environment while maintaining clinical confidentiality policies.

Embark on your healthcare journey with us! We’re dedicated to supporting your growth through comprehensive training and fostering a positive work environment where your contributions truly matter. Join us today and become an integral part of delivering exceptional patient care!

Pay: $22.00 - $27.00 per hour

Expected hours: 42.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person