Front Desk Receptionist / Office Coordinator

About the role

Harvest Wealth Management Limited is seeking a Front Desk Receptionist / Office Coordinator to join our team in a full-time capacity. Based in the Tsim Sha Tsui Yau Tsim Mong District, this role is fundamental to creating an excellent first impression for our clients and ensuring the smooth day-to-day operations of our office. As the face of our organisation, you will be responsible for greeting visitors, managing telephone and email communications, coordinating office logistics, and providing administrative support that enables our wealth management professionals to focus on delivering exceptional client service. This position plays a vital role in maintaining the professional standards and operational efficiency that Harvest Wealth Management is known for.

Key responsibilities

1. Greeting and welcoming clients, visitors and staff with professionalism and courtesy, managing the reception area to reflect the company's standards
2. Answering, screening and directing telephone calls to appropriate team members, taking accurate messages and managing voicemail systems
3. Managing incoming and outgoing correspondence, including mail, packages and deliveries
4. Scheduling and coordinating meetings, appointments and conference room bookings using office management systems
5. Providing administrative support including data entry, filing, document preparation and general office organisation
6. Maintaining accurate visitor logs and security protocols in accordance with company policy
7. Ordering and managing office supplies, stationery and equipment as needed
8. Processing expense reports and invoices with attention to accuracy and detail
9. Supporting various departments with ad-hoc administrative tasks to ensure operational continuity
10. Maintaining confidentiality and discretion when handling sensitive client and company information

What we're looking for

1. Proven experience in a receptionist, office coordinator or similar customer-facing administrative role, preferably within a financial services, professional services or corporate environment
2. Excellent communication skills, both verbal and written, with the ability to interact professionally with clients, visitors and colleagues at all levels
3. Strong organisational and time management abilities, with the capacity to juggle multiple tasks and priorities in a fast-paced environment
4. Proficiency in Microsoft Office Suite and experience with office management software or scheduling systems
5. Professional appearance and demeanour with exceptional interpersonal skills and a client-focused mindset
6. Attention to detail and accuracy in administrative tasks such as data entry, filing and record-keeping
7. Ability to maintain confidentiality and handle sensitive information with discretion
8. Flexibility and willingness to adapt to changing business needs and support the wider team
9. Fluency in English and Cantonese (or Mandarin) is advantageous for working in our Hong Kong location

What we offer

Harvest Wealth Management Limited is committed to supporting the professional development and wellbeing of our employees. We offer a competitive salary package commensurate with experience and qualifications. Our team benefits include access to professional development opportunities, a supportive and collaborative work environment, and a company culture that values integrity, excellence and client satisfaction. We recognise the importance of work-life balance and create a workplace where you can develop your skills, take on new challenges and enjoy a rewarding career with a respected wealth management firm.

About us

Harvest Wealth Management Limited is a leading wealth management firm dedicated to providing comprehensive financial planning, investment advisory and wealth management services to our valued clients. With a reputation built on expertise, integrity and personalised client service, we pride ourselves on our professional approach and commitment to delivering outstanding results. Our team comprises experienced professionals who work collaboratively to understand our clients' financial goals and help them achieve long-term prosperity. We foster a culture of professionalism, continuous learning and client-first service that drives everything we do.

Apply now

If you are an organised, professional individual with strong administrative and customer service skills, we would like to hear from you. Please submit your CV, a cover letter outlining your relevant experience and your availability to join our team. We look forward to welcoming a committed individual to Harvest Wealth Management Limited (https://www.wmharvest.com/).