Front Desk Receptionist / Showroom Support

RC Furniture is a high-end furniture manufacturer based in the City of Industry. We are seeking a professional, bilingual Front Desk Receptionist / Showroom Support team member to serve as the first point of contact for our company while also supporting showroom operations, sample processing, and sales-related functions.

This is a full-time, in-office position in a fast paced manufacturing environment.

Job Summary

The Front Desk Receptionist / Showroom & Sales Support role is responsible for the front office, greeting and screening visitors, handling customer inquiries, processing fabric and wood samples, and supporting sales and market activities. This position requires strong organizational skills, attention to detail, professionalism, and the ability to multitask.

Key ResponsibilitiesFront Desk & Customer Service

· Answer and direct incoming phone calls

· Greet, screen, and assist all visitors prior to entry

· Respond to customer inquiries and provide product and order status information

· Assist customers with general questions and requests

Showroom & Sample Management

· Process and prepare all fabric cuttings and wood samples

· Scan, update, and maintain fabric swatches

· Maintain and organize the showroom fabric library and catalogs

· Prepare and ship customer samples and dealer requests

· Prepare new dealer sales aid kits

Administrative Support

· Create and input FedEx shipping labels

· File customer orders and maintain organized records

· Maintain digital and physical filing systems

· Order office and showroom supplies

· Assist all departments as needed

· Minimum 1 year of receptionist, administrative, or customer service experience

· Bilingual English / Spanish required

· Experience working in a fast-paced manufacturing, showroom, or office environment

· Strong organizational and multitasking skills

· Professional demeanor and communication skills

· Reliable attendance and flexibility

Job Type: Full-time

Pay: $18.00 - $21.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person