Front Desk Receptionist/Customer Specialist

Delgado Law Firm is a growing law firm that specializes in immigration and personal injury law. We are seeking a dependable, motivated, and punctual receptionist to serve as the critical first point of contact for our customers and legal staff. We are seeking an individual who is interested in becoming a long term team member who will take on more responsibility as we grow and be compensated accordingly.

CRITICAL REQUIREMENT: We are seeking a career-minded administrative professional, not a temporary applicant. To be considered you must MUST BE seeking a permanent position in high-level client relations and offie coordination.

MUST-HAVE QUALIFICATIONS:

Experience: Minimum 1+ years of dedicated administrative experience working inside a law firm or similar legal environment.

Languages: Professional fluency in Spanish (speaking, reading, and writing) is required. The initial screening call and all subsequent interviews will be conducted entirely in Spanish to assess fluency and communication skills.

Mindset: A career-focused professional seeking stable, permanent employment in administrative, office, and customer service role.

Responsibilities:

• Answer phone calls, take & return messages, and respond to client questions
• Schedule consultations, appointments and maintain calendar for attorney
• Take and record payments
• Handle incoming and outgoing mail
• Perform clerical duties, including photocopying, scanning, and filing documents/files
• Data entry and maintaining accurate records
• Manage office supplies inventory and place orders when necessary
• Assist with organizing meetings, including preparing agendas and taking minutes notes
• Draft letters and correspondence under attorney's supervision
• Additional task as needed

Experience (also see above):

• Previous experience in an administrative or clerical role is preferred
• Familiarity with phone etiquette and professional communication skills
• Proficient in using office software such as Microsoft Word, Excel, and Outlook
• Strong organizational skills with the ability to prioritize tasks effectively
• Excellent attention to detail and accuracy in data entry
• Ability to work independently as well as part of a team
• Strong customer service skills
• Thrives in high stress environment

If you are a motivated individual with strong administrative and people skills, we encourage you to apply for this position. We offer competitive compensation and opportunities for career growth within our firm.

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Benefits:

• Paid time off
• Professional development assistance

Application Question(s):

• How many years of experience do you have working specifically in a law office or legal environment?
• Are you professionally proficient or fluent in Spanish (must be able to comfortably communicate [especially with clients], read and write in Spanish).
• Are you seeking temporary or permanent employment?

Language:

• Spanish (Required)

Ability to Commute:

• San Antonio, TX 78229 (Required)

Work Location: In person