Front Desk Receptionist/MA/CNA

Job Overview

We are seeking a dynamic and compassionate Front Desk Receptionist/Medical Assistant (MA)/Certified Nursing Assistant (CNA) to join our vibrant healthcare team. This role is vital in creating a welcoming environment for patients and supporting the clinical operations of our busy medical practice. The ideal candidate will be energetic, detail-oriented, and passionate about providing excellent patient service while ensuring smooth administrative and clinical workflows. You will serve as the first point of contact for patients, assist with clinical procedures, and support medical documentation to uphold the highest standards of patient care.

Duties

• Greet patients warmly, verify insurance information, and facilitate patient intake processes efficiently.
• Schedule appointments, manage patient flow, and coordinate with providers to optimize clinic operations.
• Assist with clinical tasks such as taking vital signs, recording medical histories, and preparing patients for examinations.
• Support medical procedures including phlebotomy, medication administration, and basic life support (BLS) as needed.
• Maintain accurate electronic health records (EHR/EHR systems), document medical encounters, and ensure proper medical record management.
• Handle administrative duties such as answering phones, managing patient inquiries, and processing referrals or prescriptions.
• Ensure compliance with healthcare regulations by accurately documenting medical records and coding diagnoses using ICD codes.

Qualifications

• Prior experience working in a medical office setting, preferably with dermatology, urgent care, hospital medicine or outpatient clinics.
• Certification as a Medical Assistant (MA) or CNA required; additional certifications such as BLS or phlebotomy certification are a plus.
• Knowledge of medical terminology, physiology, anatomy, pharmacology, and ICD coding to support accurate documentation and patient care.
• Familiarity with Electronic Health Records (EHR/EHR systems), EMR/EHR management, and medical documentation standards.
• Strong patient service skills with the ability to communicate clearly and empathetically in fast-paced environments.
• Experience in hospital or outpatient settings including inpatient units like PICU or Geriatrics is advantageous.
• Ability to perform clinical tasks such as vital signs collection, medication administration, and basic life support confidently.

Join us in delivering exceptional healthcare experiences! We are committed to fostering an inclusive environment where your skills grow alongside your passion for patient care. This paid position offers an exciting opportunity to develop your career within a supportive team dedicated to making a difference every day.

Pay: From $12.00 per hour

Expected hours: 40.0 per week

Work Location: In person