Front Desk Receptionist/Office Assistant

Job Overview
Join our vibrant Endodontics dental practice in midtown manhattan as a Dental Receptionist and front desk, where you will be the welcoming face and voice for our patients! In this dynamic role, you will manage front desk operations, ensuring a smooth and efficient experience for everyone who walks through our doors. Your organizational skills and friendly demeanor will be essential in creating a positive atmosphere while handling patient inquiries, scheduling appointments, and managing medical records. If you have a passion for patient service and thrive in a fast-paced environment, we want to hear from you!

What you’ll do

• Greet patients warmly and assist with check-in and check-out processes
• Schedule appointments efficiently using Electronic Health Record (EHR) systems such as TDO
• Verify insurance information and handle medical billing inquiries with precision
• Maintain accurate patient records while ensuring compliance with HIPAA regulations
• Process medical collections and assist with documentation review to support care plans
• Answer multi-line phone systems with excellent phone etiquette, addressing patient questions and concerns
• Collaborate with dental staff to ensure seamless communication and workflow within the clinic
• Utilize dental terminology effectively to assist in patient intake and scheduling
• Treatment planning and coordination

Basic qualifications

• Experience in a medical or dental office setting, showcasing your administrative skills

Preferred qualifications

• Previous experience as a dental receptionist or in a similar front desk role is preferred.
• Treatment planning
• Proficiency in using TDO dental software is highly desirable.
• Strong customer service skills with a focus on patient satisfaction.
• Excellent communication skills, both verbal and written.
• Ability to work efficiently in a fast-paced environment while managing multiple priorities.
• Attention to detail for accurate documentation review and filing processes.
• Basic computer skills with familiarity in office software applications.

Why you’ll love it here
We are dedicated to fostering an environment where our team members can flourish both professionally and personally. Our practice values your contributions and supports your growth through comprehensive benefits that cater to your overall well-being.

Our benefits include:

• A collaborative work environment that encourages teamwork
• Opportunities for professional development and training
• Supportive health initiatives focusing on physical and mental wellness
• A culture that values diversity and inclusion among employees
• 401(k)
• Cash balance pension plan
• Flexible schedule
• Paid time off
• Retirement plan

About us
At Advanced Endodontics of New York, we believe in enriching lives through exceptional care. Our team is committed to providing top-notch service while creating lasting relationships with our patients. Join us as we strive to make every visit a positive experience!

Job Types: Full-time, Part-time

Pay: $20.00 - $30.00 per hour

Benefits:

• 401(k)
• Paid time off
• Retirement plan

Work Location: In person