Front Desk Receptionist/Office Assistant

HIITORY is a multinational sports and fitness brand offering premium gym services, basketball training, and athletic development programs. We are passionate about fitness, sports, and creating a welcoming environment for our members. We’re looking for a friendly and organized Front Desk & Office Assistant to join our growing team. This role is essential in creating a welcoming environment for our clients and visitors while managing various administrative tasks. The ideal candidate will possess strong communication skills, a professional demeanor, and the ability to multitask effectively in a fast-paced office setting.

Responsibilities:

• Greet and assist members, guests, and parents with a warm, professional attitude
• Answer phone calls, respond to emails, and handle inquiries
• Manage membership sign-ups, renewals, and payments
• Schedule classes, personal training sessions, and facility bookings
• Maintain cleanliness and organization of the front desk and reception area
• Assist with administrative tasks such as data entry, filing, and inventory management
• Support marketing activities, including posting on social media and promoting upcoming programs/events
• Communicate with coaches and trainers to coordinate schedules and client needs
• Handle basic office duties such as ordering supplies and tracking attendance
• Other duties as assigned to support operations

Skills:

• High school diploma or equivalent; college coursework is a plus
• Prior customer service or front desk experience preferred
• Strong communication and interpersonal skills
• Proficient in basic computer skills (Microsoft Office, email, scheduling software)
• Ability to multitask and stay organized in a fast-paced environment
• Positive, energetic, and team-oriented attitude
• Interest in fitness, sports, or athletics is a plus

Work Schedule:

• Part-time or full-time positions available
• Must be available for evenings and weekends

Compensation & Benefits:

• Competitive hourly rate based on experience
• Free or discounted gym membership
• Staff discounts on training programs and merchandise
• Opportunities for growth and advancement within the company

Job Types: Full-time, Part-time

Pay: From $19.00 per hour

Benefits:

• Employee discount

Work Location: In person