Front Desk Receptionist/Office Assistant

Build Your Career With Us — Growth Opportunity Into an Assistant Manager Position!

WiinHealth Women’s Imaging and Interventions is seeking a motivated, organized, and personable Medical Front Desk Receptionist to join our growing women’s imaging practice. We are looking for a patient-focused professional who thrives in a fast-paced healthcare environment, demonstrates strong administrative skills, and is eager to grow into a leadership role.

This is more than a traditional front desk position. The ideal candidate will have the opportunity to learn the day-to-day operations of our practice, take on increasing responsibilities, and work toward advancement into an Assistant Manager position based on performance, initiative, and leadership potential.

Key Responsibilities

● Welcome patients, provide excellent customer service, and create a positive patient experience.

● Answer incoming calls, respond to patient inquiries, and schedule appointments.

● Check patients in and out while verifying demographic and insurance information.

● Assist with insurance eligibility verification, referrals, and authorizations.

● Collect patient payments and maintain accurate payment records.

● Coordinate with medical assistants, ultrasound technologists, radiologists, and other team members to ensure efficient daily operations.

● Assist with medical procedures as needed and prepare, complete, and maintain accurate reports and documentation.

● Maintain organized patient records and ensure compliance with HIPAA privacy and confidentiality requirements.

● Support general administrative duties, office organization, and daily workflow.

● Learn additional operational and supervisory responsibilities, including staff coordination, workflow oversight, and administrative management, in preparation for potential advancement.

Qualifications

● At least one year of customer service or front desk experience in a healthcare environment.

● Bilingual in English and Spanish required.

● Knowledge of medical terminology and HIPAA compliance.

● Prior experience assisting with medical procedures and completing medical reports preferred.

● Excellent communication, organizational, and interpersonal skills.

● Strong attention to detail and the ability to multitask in a busy clinical setting.

● Professional, compassionate, and patient-focused demeanor. Computer proficiency and the ability to learn medical scheduling and practice management systems.

● Dependable, proactive, and capable of working independently and collaboratively.

● Demonstrated initiative, accountability, problem-solving skills, and an interest in healthcare management.

● Experience with insurance verification, medical billing, or healthcare administration is a plus.

Career Advancement Opportunity

At WiinHealth, we believe in developing talent from within. The successful candidate will receive hands-on training and the opportunity to expand their knowledge of medical office administration, patient coordination, and practice operations. We are seeking someone who is eager to take initiative, assume additional responsibilities, and develop the leadership skills necessary to advance into an Assistant Manager position. Advancement will be based on performance, demonstrated leadership abilities, and the operational needs of the practice.

Physical Requirements

● Sufficient visual acuity to read computer screens, patient charts, and medical documentation.

● Ability to lift up to 30 pounds from floor to waist level and 20 pounds overhead, with reasonable accommodation where applicable.

● Ability to assist with patient transfers using appropriate support and established safety procedures, with reasonable accommodation where applicable.

What We Offer

● Opportunity for professional growth and career advancement.

● Hands-on training and mentorship.

● A supportive, collaborative, and team-oriented work environment.

● The opportunity to contribute to high-quality patient care in a specialized women’s imaging practice.

● A career path for motivated individuals interested in healthcare administration and leadership.

How to Apply

If you are organized, bilingual, patient-focused, and ready to take the next step in your healthcare career, we encourage you to apply!

Please submit your resume for consideration.

Pay: $21.00 - $24.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person