Front Desk Receptionist/Office Assistant

Receptionist & Office Assistant

Part-Time | 16–24 Hours Per Week | $17–$20 Per Hour

Be Part of Something Meaningful at The Womb Wellness Center

Are you an organized, creative, people-oriented person who loves bringing ideas to life, building relationships, and helping a business thrive?

The Womb Wellness Center is looking for a Receptionist & Office Assistant to join our growing team in Solon, Ohio! We are a wellness studio dedicated to supporting women through massage therapy, acupuncture, and doula support, to nurture the body and promote overall well-being.

Our mission is to create a warm, welcoming environment where women feel seen, supported, and empowered on their wellness journey. We believe that with the right knowledge, care, and community, people can build a deeper connection with their bodies and find the support they need to thrive.

As our studio continues to grow, we're looking for someone who wants to grow with us.

This is more than a front desk position. It's an opportunity to become an integral part of a small, close-knit team, help create an exceptional client experience, support the day-to-day operations of our studio, and contribute your ideas and creativity to our marketing and community-building efforts.

If you enjoy creating order, thinking ahead, solving problems, writing, designing, and making things happen, we'd love to meet you!

Learn more about our studio at https://www.thewombwellnesscenter.com/.

Who We're Looking For

We're looking for someone who is warm, grounded, confident, and self-motivated. You enjoy working with people, but you're also comfortable working independently, making thoughtful decisions, and taking ownership of your responsibilities.

You bring a calm, steady presence to a busy environment. You can shift between tasks without losing sight of the details, communicate clearly when something needs attention, and follow through on what you've committed to doing.

You're someone who notices what needs to be done, takes initiative, and finds satisfaction in helping things run smoothly. You enjoy being part of a team, value open communication, and want to build genuine relationships with both clients and colleagues.

We're also looking for a creative thinker! Someone who enjoys writing, developing ideas, creating simple graphics, and helping bring our weekly and monthly marketing projects to life.

You might be a great fit if you are someone who:

• Has exceptional attention to detail. You notice the little things, keep information accurate, and take pride in doing things well.
• Can multitask and prioritize. You can juggle several projects, respond to changing needs, and determine what requires your attention first.
• Takes initiative and follows through. You don't need constant direction to stay productive. You take ownership, meet deadlines, and communicate when you need support.
• Is confident and levelheaded. You remain calm under pressure, think critically, and approach challenges with a grounded, solutions-oriented mindset.
• Communicates clearly and thoughtfully. You are professional, personable, and comfortable communicating with clients, providers, and team members both verbally and in writing.
• Loves building relationships. You enjoy creating a welcoming experience, remembering the details that matter, and helping people feel connected to our studio.
• Has a creative side. You enjoy writing, brainstorming, creating content, and using tools like Canva to develop polished, on-brand marketing materials.
• Enjoys a fast-paced environment. You can move between client needs, administrative work, and creative projects while staying organized and composed.
• Values community and growth. You want to contribute to something meaningful, learn new skills, share ideas, and help a small business continue to flourish.

You don't need to know everything on day one. We value curiosity, accountability, a willingness to learn, and someone who genuinely cares about the quality of their work.

What You'll Do

This role combines front desk hospitality, administrative coordination, studio operations, and creative marketing support. Your responsibilities will include, but are not limited to, the following:

Client Experience & Front Desk Support

• Welcome clients warmly and create a positive first and last impression.
• Answer phone calls, respond to inquiries, and help clients navigate our services.
• Manage client check-ins, checkouts, bookings, and payments.
• Respond to client questions through email and other communication channels.
• Support client relationships through thoughtful follow-up, clear communication, and attention to individual needs.
• Assist with client concerns and service-related questions using good judgment, professionalism, and care.

Administrative & Office Coordination

• Manage the studio email inbox and ensure messages are answered or directed appropriately.
• Maintain accurate client information, records, and provider documentation.
• Support providers by preparing necessary information and helping schedules run smoothly.
• Optimize provider schedules, manage bookings, and help identify scheduling opportunities.
• Complete data entry, track studio statistics, and maintain accurate financial and operational records.
• Help organize projects, prioritize deadlines, and ensure important tasks don't fall through the cracks.
• Communicate updates, questions, and useful feedback to the team.
• Use our digital tools and systems to keep daily operations organized and efficient.

Creative Marketing & Community Building

This is an important part of the role, and we would love someone who genuinely enjoys creative work!

You'll help us share our work, connect with our community, and communicate the value of the services we offer.

Responsibilities may include:

• Creating and editing simple graphics and marketing materials in Canva.
• Drafting and editing newsletters, client emails, reingagement communication with current clients, and promotional communications.
• Assisting with weekly social media content, captions, and posts.
• Supporting monthly marketing initiatives, promotions, and studio campaigns.
• Writing and proofreading content that reflects our warm, supportive brand voice.
• Helping organize client appreciation initiatives, relationship-building projects, and community outreach.
• Brainstorming new ideas to engage our audience and support the continued growth of the studio.
• Keeping marketing projects organized, on schedule, and consistent with our brand.

You don't need to be a professional graphic designer or marketing expert. We are looking for someone with a creative eye, strong writing skills, attention to detail, and the ability to turn ideas into thoughtful, polished work.

Studio Operations & Organization

• Maintain a clean, organized, and welcoming reception area and shared studio spaces.
• Assist with laundry, light cleaning, and general studio upkeep.
• Help manage inventory and merchandising for a small selection of retail products.
• Assist with supply runs, errands, and other studio needs as they arise.
• Look for opportunities to improve organization, streamline processes, and make the studio run more efficiently.

What Skills & Experience Will Help You Thrive?Essential skills

• Excellent written and verbal communication skills.
• Exceptional organization, prioritization, and attention to detail.
• Strong multitasking and project coordination abilities.
• Confidence working independently and making appropriate decisions.
• Accountability, initiative, and consistent follow-through.
• A calm, professional, and solutions-oriented approach to challenges.
• Strong customer service and interpersonal skills.
• Comfort managing competing priorities in a fast-paced environment.
• Creative writing, proofreading, and basic content creation skills.
• Willingness to learn new systems and adapt as the business grows.
• A collaborative attitude and a genuine interest in women's wellness.

Technical skills

Experience with the following tools is helpful:

• Google Workspace, including Spreadsheets, Google Forms, and Google Drive.
• Apple products and Mac desktop computers.
• Client management systems (CRM) and scheduling software.
• Canva for basic graphic design and marketing materials.
• Communication tools such as Slack and RingCentral.
• Email marketing, newsletters, and social media platforms.

Preferred experience

• Two years of reception, office administration, or personal assistant experience.
• At least one year of customer service experience.
• Experience coordinating projects, managing calendars, or supporting a small business.
• Experience creating social media content, newsletters, or other marketing materials.
• An associate or bachelor's degree is welcome but not required.

We understand that great candidates come from different backgrounds. If you have the organizational, communication, and creative skills we're looking for, we'd love to hear from you—even if your experience doesn't match every item on this list.

Hours & Schedule

This is a part-time position, approximately 16–24 hours per week, typically scheduled across two or three days per week.

• Two scheduled workdays per week, with shifts arranged in coordination with studio needs. Typically 9-5pm or 10-6pm.
• Availability for some evenings, weekends, and occasional holidays is important.
• Some flexibility may be needed as provider schedules and studio needs change.
• The studio operates by appointment, and reception needs vary based on provider schedules.

We value clear communication and realistic expectations around scheduling. We'll work together to establish a consistent schedule that supports both the needs of the studio and the right candidate.

Compensation & Benefits

Hourly pay: $17–$20, based on experience and qualifications.

We want our team members to feel supported, appreciated, and encouraged to grow.

Benefits and opportunities include:

• A complimentary bi-monthly 60-minute massage.
• Discounts on studio products and services.
• A welcoming, nurturing work environment that values communication and personal well-being.
• Opportunities to develop your administrative, organizational, creative, and marketing skills.
• The opportunity to contribute ideas, take ownership of projects, and see your work make a meaningful impact.
• A supportive team that values collaboration, accountability, and professional development.
• Compensation for approved work-related travel, including errands and supply runs.

Why Work With Us?

At The Womb Wellness Center, we're building more than a wellness studio. We're cultivating a community where women feel supported and where the people who care for them can do meaningful work.

As a small and growing business, we value people who bring ideas, initiative, care, and a willingness to grow alongside us. Your work will make a difference—not only in the daily experience of our clients, but also in how we communicate, connect, and build our community.

We're looking for someone who wants to contribute, learn, and take pride in being part of something special.

If you love creating order, connecting with people, bringing creative ideas to life, and helping a mission-driven business flourish, this could be a wonderful fit.

Where We're Located

The Womb Wellness Center is located in the Solon Office Campus in Solon, Ohio, an eastern suburb of Cleveland. We're conveniently located near Route 422, approximately 30 minutes southeast of downtown Cleveland.

How to Apply

If this sounds like the kind of team and environment where you'd thrive, we'd love to hear from you!

Please send your resume and a cover letter to Jolynn.

In your cover letter, tell us a little about yourself, what interests you about The Womb Wellness Center, and how your administrative, organizational, or creative skills could contribute to our team.

We'd especially love to hear about a project you've taken ownership of, a creative idea you've brought to life, or a time you helped make a process or experience better.

We look forward to meeting someone who is excited to build relationships, contribute creatively, and grow with our community.

Come be part of a team where your ideas matter, your contributions are valued, and your work helps women feel cared for.

Pay: $17.00 - $20.00 per hour

Expected hours: 16.0 – 24.0 per week

Work Location: In person