Front Desk Receptionist/PTA

Overview

Join our dynamic healthcare team as a Part-Time leading to full time Front Desk Receptionist / Patient Treatment Assistant (PTA)! In this vital role, you will be the welcoming face of our practice, ensuring smooth daily operations and providing exceptional patient care. Your energetic and positive attitude will help create a friendly environment where patients feel comfortable and cared for. This position offers an exciting opportunity to develop your skills in a fast-paced medical or physiotherapy setting while making a meaningful difference in patients’ lives.

Duties

• Greet patients warmly upon arrival, ensuring they feel valued and comfortable from the moment they walk in
• Manage multi-line phone systems efficiently, scheduling appointments and answering patient inquiries with professionalism
• Verify patient information, and ensure all documentation is accurate and complete
• Assist with administrative tasks such as checking insurance details, processing payments, and handling patient forms using Jane software
• Support clinical staff by preparing treatment rooms, sterilizing equipment, and assisting with basic patient care as a PTA when needed
• Maintain a clean and organized front desk area to promote a welcoming environment
• Coordinate communication between patients, providers, and staff to ensure seamless flow of information

Qualifications

• Previous experience as a Physiotherapy receptionist or in a medical office setting is highly preferred
• Familiarity with electronic medical records (EMR) systems such asJane is advantageous
• Strong knowledge of medical terminology and Physiotherapy terminology to accurately assist patients and staff
• Proven office experience with multi-line phone systems, scheduling, and administrative support
• Excellent communication skills, friendly demeanor, and ability to multitask effectively in a busy environment
• Basic understanding of physiotherapy or medical office procedures and workflows is a plus
• Ability to work independently while collaborating effectively with team members .
• Join us if you’re eager to grow your career in healthcare administration! We value energetic professionals who thrive on helping others and are committed to providing top-tier patient service. This paid position offers valuable experience in both clinical support and front desk operations within a supportive team environment.

Pay: From $18.00 per hour

Benefits:

• On-site parking

Work Location: In person