Front Desk Receptionist/Surgical Scheduler

Job Overview:

We are seeking a friendly and organized Front Desk Receptionist to join our team at our Surgery Center. As the first point of contact for our clients, you will be responsible for creating a positive and welcoming experience. Your duties will include managing the front desk, providing administrative support, verifying insurance for surgical cases, taking patient payments, and maintaining the office environment.

Duties:

• Greet patients and visitors, answering phone calls and responding to emails

• Manage front desk operations, including answering and directing calls

• Perform various administrative tasks, such as data entry and document organization

• Provide excellent customer service and handle inquiries

• Assist with scheduling and coordinating appointments

• Maintain the office environment, ensuring it is clean, organized, and well-maintained

• Support the office with tasks as needed

• Insurance verification for patients and updating patients with payment estimates

• Utilize Microsoft Excel Spreadsheets and Microsoft Word

• Serve as a personal assistant to the team, providing support and assistance as needed

• Proficiency in Spanish a plus

• Develop strong relationships with patients, physicians and colleagues

• Maintain confidentiality and handle sensitive information with discretion

• Provide exceptional phone etiquette and handle customer complaints professionally

• Stay up-to-date with office software and technology

• Day shift from 8am-4pm daily

Qualifications:

• High school diploma or equivalent required
• Prior experience in a front desk or administrative role
• Strong computer literacy and data entry skills
• Proficiency in Spanish a plus
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and multitask
• Strong organizational and time management skills
• Ability to maintain confidentiality and handle sensitive information
• Familiarity with QuickBooks and office software

We offer a dynamic work environment and the opportunity to grow with our team. If you have the skills and the passion for delivering exceptional customer service, we encourage you to apply for this exciting role.

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Experience:

• Insurance verification: 1 year (Preferred)

Ability to Commute:

• Tampa, FL 33626 (Required)

Work Location: In person