Front Desk Representative

SRIYOG is an information technology consulting organization that supports clients in leveraging technology to improve business performance and efficiency.

The company focuses on delivering practical, tailored IT solutions that align with each client’s operational needs and growth objectives.

Team members collaborate closely with clients to understand their challenges and recommend appropriate tools, systems, and processes.

Working at SRIYOG offers exposure to diverse industries, evolving technologies, and a professional environment where reliability, customer focus, and continuous learning are valued.

Role Description

The Front Desk Representative is a full-time, on-site role based in Kathmandu. This position is responsible for greeting visitors, answering phone calls, managing inquiries, and directing guests to the appropriate staff or departments.

Day-to-day tasks include handling reservations or appointment scheduling, maintaining a clean and organized reception area, and supporting administrative activities such as logging visitor information and managing basic correspondence.

The Front Desk Representative serves as the first point of contact for clients and partners, ensuring a professional and welcoming experience for everyone who interacts with SRIYOG’s office.

Qualifications

• Strong customer-facing skills, including Customer Service and Receptionist Duties, with the ability to create a welcoming and professional environment.
• Proficient Phone Etiquette and Communication skills, including clear verbal and written communication in English and local languages.
• Experience managing Reservations or appointment scheduling, with attention to accuracy and time management.
• Basic administrative skills, such as handling visitor logs, email correspondence, and office documentation.
• Ability to work on-site full-time in Kathmandu, demonstrating reliability, punctuality, and a professional appearance.
• Comfort using office software (e.g., email, calendars, word processing) and learning new systems as needed.
• Prior experience in a front desk, receptionist, or customer service role is preferred.
• High school diploma or equivalent; further training in administration, hospitality, or related fields is an advantage.