Front Desk Representative

We are seeking a friendly, professional, and customer-focused Front Desk Representative to join our hotel team. As the first point of contact for our guests, you will play a key role in creating a welcoming and memorable experience from check-in to check-out.

Must have good work ethics!

Front desk experience is a plus.

Must be able to work overnight. 11pm - 7am

Responsibilities:

• Welcome guests and provide exceptional customer service.
• Perform guest check-in and check-out procedures accurately and efficiently.
• Answer phone calls, emails, and guest inquiries professionally.
• Process reservations, cancellations, and room changes.
• Handle guest requests and resolve concerns promptly.
• Maintain accurate guest records and payment information.
• Provide information about hotel amenities, local attractions, and services.

Pay: From $15.00 per hour

Expected hours: 24.0 – 32.0 per week

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Shift availability:

• Overnight Shift (Required)

Work Location: In person