Front Desk Representative

Job Opportunity

Front Desk Representative

Lifedoc Health

6625 Lenox Park Dr.

, Suite 101

Memphis

, Tennessee

38115

(901) 683-0024

Location: Memphis

Hours: Full-Time

Contact: Lenzi Grayer

Category: Health Industry

Posted: Sep 21, 2026

Updated: Sep 23, 2026

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Position Summary

As a Front Desk Representative, you will be an essential part of our day-to-day operations and will be directly involved in making a positive difference in our patients lives.

Responsibilities

• Provide empathy and compassion to patients to ensure an excellent patient experience.
• Check-in the patient according to the clinic policies and procedures
• Communicate any necessary information back to the patient in a timely manner to ensure all needs and expectations are met for the patient
• Verify patient insurance eligibility to ensure that all patients have the proper coverage to receive the necessary care plan put into place by providers
• Perform entire check out process to ensure all patient needs are met and prepare the patient with any information related to future appointments.
• Schedule patient appointments according to the providers’ protocols to ensure the best possible medical recommendations and care plans.

Experience Requirements

• 1-2 years of customer service experience
• Bilingual (fluent in English and Spanish) (Required)
• 1-2 years of medical office experience
• Previous experience with EMR systems

Education Requirements

• High School Diploma or Equivalent (Required)

Benefits

• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Paid time off
• Referral program
• Vision insurance

For more information, contact Lenzi at [email protected]. Apply Online

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