Front Desk Representative

Benefits:

• Employee discounts
• Health insurance
• Paid time off
• Competitive salary

About Us

Light Path Law, P.A. is part of JAL LAW Group, a multi-jurisdictional legal services firm with offices in Miami, Fort Myers, Denver, Indianapolis, San Francisco, and Texas. This position is based at the immigration office in San Francisco, which serves clients with professionalism, care, and confidentiality.

About the Role

We are seeking a friendly, organized Front Desk Receptionist to be the first point of contact for clients and visitors at the immigration office in San Francisco. This role keeps the front office running smoothly and works in constant contact with our remote support team and attorneys, serving as their on-site point of coordination.

Key Responsibilities

• Greet clients and visitors, check them in, and notify the appropriate team member.

• Answer, screen, and route incoming calls; take accurate messages and return calls as needed.

• Schedule and confirm client appointments and consultations, and maintain the office calendar.

• Receive, scan, and distribute mail, packages, and client documents.

• Perform data entry, filing, copying, and scanning, keeping records organized and confidential.

• Keep the reception area clean, organized, and stocked with office supplies.

• Communicate daily with remote team members and remote attorneys via phone, email, and video calls (Microsoft Teams), relaying client information and coordinating in-office needs.

• Support the legal team with ad hoc administrative tasks.

Qualifications

• High school diploma or equivalent.

• At least 1 year of experience in a receptionist, front desk, or customer service role.

• Excellent verbal and written communication skills in English.

• Professional, courteous, and calm demeanor with clients.

• Basic computer skills (Microsoft Office / Outlook / Teams) and ability to learn new systems.

• Comfortable working with a remote team: proactive, responsive, and clear in virtual communication.

• Strong sense of discretion and ability to handle confidential information.

• Reliable and punctual; able to work on-site in San Francisco.

Preferred

• Bilingual in English and Spanish.

• Previous experience in a law firm, preferably immigration law.