Front Desk Representative/Breakfast Attendant

NOT SUITABLE FOR STUDENTS

-Provide excellent customer service

-Register arriving guests and assign rooms

-Process group arrivals and departures

-Take, cancel and change room reservations

-Provide information on hotel facilities and services

-Provide general information about points of interest in the area

-Investigate and resolve complaints and claims

-Process departures, calculate charges and receive payments

-Balance cash and complete balance sheets, cash reports and related forms

-Maintain an inventory of vacancies, reservations and room assignments

-Follow emergency and safety procedures

-Clerical duties (i.e. faxing, filing, photocopying),

-Answer telephone and relay telephone calls and messages

-Must me knowledgeable in software, Excel, Word, Outlook ect.

-Excellent English is a must, French not required but is an asset

Job Types: Part-time, Permanent

Experience:

• customer service: 1 year (Preferred)
• Hospitality: 1 year (Preferred but not mandatory)

Language:

• English (Required)
• French (Preferred)

Job Types: Part-time, Permanent

JOB SUMMARY
The Breakfast Attendant is primarily responsible for the breakfast served to guests. Breakfast attendants oversee the setup and takedown of the breakfast buffet, as well as maintain the dining space, ensure food is available, and provide any other guest services.

JOB RESPONSIBILITIES
This position is responsible for the following tasks:

• Food and Beverage experience considered an asset but not mandatory
• Must have the ability to express themselves diplomatically with staff and guests
• Anticipate needs of guests
• Ensure food items are well presented at all times
• Ensure food items are well stocked
• Clean tables
• Serve Coffee
• Other tasks as required

Minimum Qualifications

• Bilingualism an asset
• Must be able to work and communicate in English in a professional manner
• Must demonstrate the ability to independently solve problems
• Must show initiative in all facets of duty
• Must be able to work and concentrate in high volume area
• Must be efficient and well organized

NO PAPER RESUMES WILL BE ACCEPTED, MUST APPLY ONLINE

MUST HAVE CAR DUE TO START TIMES

NOT SUITABLE FOR STUDENTS

Job Types: Part-time, Permanent

Pay: $17.60-$18.00 per hour

Education:

• Secondary School (preferred)

Experience:

• front desk: 1 year (preferred)
• customer service: 1 year (preferred)

Work Location: In person