T
Tropical Infusions
Front Desk Reservations
1 month ago
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Important information
Contract type:
Permanent
Salary:
IDR 54,000,000 – IDR 66,000,000 / year
Work mode:
Onsite
Published on:
24 September 2026
What they need
About the role
We are looking for a Front Office & Reservations Officer to join our hospitality team in Seminyak.
Key responsibilities
- Manage reservations, enquiries and guest communications
- Handle check-ins/check-outs and front office duties
- Manage OTA bookings and PMS updates
- Assist guests with requests and coordinate with other departments
About you
- Excellent spoken and written English — essential
- Previous hotel front office/reservations experience
- Familiarity with OTAs (Booking.com, Agoda, Expedia, etc.)
- Experience using a PMS
- Strong communication, organisation and attention to detail
- Friendly, professional and guest-focused
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