Front Desk Sales Associate

Job Title: Front Desk Sales Associate / Guest Service RepresentativeAbout Us:

Join the team at Massage Envy! As the face of our clinic, you will create a warm, welcoming environment for our members and guests. If you are outgoing, love helping people, and thrive in a fast-paced retail or sales environment, we want to meet you!

What We Offer:

• Competitive Pay: Hourly base wage plus performance-based commissions and sales bonuses.
• Employee Perks: Generous discounts on massages, facials, and skincare retail products.
• Career Growth: Opportunities to advance into lead or management roles.
• Great Culture: A supportive, energetic, and wellness-focused team environment.

Responsibilities:

• Welcome members and guests with a warm, energetic greeting.
• Manage the schedule by booking appointments, checking clients in/out, and answering phone calls efficiently.
• Promote and sell the Massage Envy Wellness Program (monthly memberships) to guests.
• Recommend and upsell retail skincare products and enhancement services.
• Maintain a clean, organized, and professional front desk and lobby space.

Requirements:

• Experience in customer service, retail, front desk reception, or sales (preferred but not required).
• Basic computer skills and comfort learning point-of-sale (POS) booking systems.
• Excellent communication, active listening, and problem-solving skills.
• Ability to work a flexible schedule, including evenings and weekends.

Pay: From $15.00 per hour

Benefits:

• Employee discount

Work Location: In person