Front Desk / Shop Coordinator

Front Desk / Shop Coordinator

The Philadelphia Barber Co. is looking for an outgoing, organized, dependable, and personable team member to join our shop as a Front Desk/Shop Coordinator.

This position is an important part of the day-to-day operation of the shop. You’ll be the first point of contact for our clients, help keep the front desk and shop running smoothly, and provide support to our barbers and management team.

The schedule for this role is Wednesday–Saturday, 39 hours per week.

Responsibilities include:

• Greeting clients and creating a welcoming, friendly experience
• Managing appointment scheduling, confirmations, cancellations, and client inquiries
• Answering phone calls and responding to client questions
• Checking clients in and assisting with general front-desk needs
• Maintaining an organized and presentable front desk and common areas
• Handling laundry and keeping towels and shop supplies stocked
• Performing light cleaning and general shop upkeep throughout the day
• Assisting with inventory and other organizational tasks as needed
• Supporting the Manager and barbers with various day-to-day tasks
• Helping ensure the shop stays organized, clean, and running efficiently

We’re looking for someone who:

• Is friendly, outgoing, and comfortable interacting with clients
• Is reliable, responsible, and able to stay on top of tasks independently
• Has strong organizational and communication skills
• Is comfortable multitasking in a busy environment
• Pays attention to detail and takes pride in keeping things clean and organized
• Is a team player with a positive attitude
• Is comfortable working in a fast-paced, customer-facing environment
• Has a willingness to jump in and help wherever needed

This is a hands-on position with a variety of responsibilities, so we’re looking for someone who is willing to take initiative, stay productive, and be an active part of the shop rather than simply sitting behind the desk.

Pay: $17.00 per hour

Expected hours: 39.0 per week

Work Location: In person