Front Desk Staff

Overview

Join our dynamic Dental team as a Front Desk Staff member and become the welcoming face of our organization! In this energetic role, you will be the first point of contact for patients and visitors ensuring smooth operations through exceptional customer service and efficient office management. Your positive attitude and organizational skills will help create a professional and friendly environment that reflects our commitment to excellence. This paid position offers an exciting opportunity to develop your administrative expertise while supporting daily business functions. Candidates MUST have experience with dental insurance credentialling, billing and other relative services.

Responsibilities

• Greet visitors and clients warmly, providing excellent customer service and clear directions.
• Answer multi-line phone systems promptly using proper phone etiquette, directing calls efficiently.
• Manage front desk operations, including handling insurance receiving and billing and collections.
• Schedule appointments, manage calendars, and coordinate meetings to optimize organizational workflow.
• Assist with clerical tasks such as data entry, word processing, proofreading, and maintaining accurate records.
• Support office management activities by organizing files, preparing reports, and ensuring a tidy reception area.
• Communicate effectively with clients and staff to address inquiries and support administrative needs.

Experience

• Previous office or front desk experience demonstrating strong organizational skills and professionalism.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and general computer literacy.
• Excellent typing skills with attention to detail for proofreading and document accuracy.
• Ability to handle multi-line phone systems with confidence while maintaining courteous communication.
• Bilingual abilities are highly desirable to serve diverse client needs effectively.
• Strong time management skills with the ability to prioritize tasks in a fast-paced environment.
• Experience in customer support or client communication roles that showcase your interpersonal skills.

Embark on a rewarding journey where your organizational talents shine! We are dedicated to fostering a supportive workplace that values your contributions while offering opportunities for growth in administrative excellence.

Pay: $25.00 - $30.00 per hour

Benefits:

• Dental insurance
• Employee discount

Work Location: In person