Front Desk Staff

Front Desk & Wellness Concierge

Bodhi Salt | Louisville, KYPart-Time | $15/hour + Tips

Bodhi Salt is a boutique wellness center in Louisville offering a unique combination of restorative and recovery services, including salt therapy, infrared sauna, cold plunge, red light therapy, cedar barrel treatments, massage, Shirodhara, and yoga.

We’re looking for a warm, dependable, and organized Front Desk & Wellness Concierge who genuinely enjoys working with people and can help create an exceptional experience from the moment a guest walks through our doors.

What You’ll Do

• Welcome clients and create a warm, professional first impression
• Check guests in and out and help them prepare for their services
• Answer phone calls, texts, and client questions throughout your shift
• Schedule, reschedule, and manage appointments
• Explain Bodhi Salt services, packages, and memberships
• Help clients choose services based on their interests and wellness goals
• Process payments and assist with retail purchases
• Recommend memberships and packages when appropriate — we believe in helpful, genuine recommendations rather than high-pressure sales
• Communicate with massage therapists and other team members to keep the daily schedule running smoothly
• Keep the reception, lounge, and common areas clean, organized, and welcoming
• Assist with opening, closing, and other day-to-day operational tasks

Who We’re Looking For

You may be a great fit if you are:

• Friendly, confident, and comfortable talking with clients
• Naturally hospitable and attentive to details
• Reliable and punctual
• Organized and able to manage several things at once
• Comfortable answering phones and communicating professionally by text
• Comfortable learning scheduling and point-of-sale software
• Interested in wellness, recovery, fitness, yoga, beauty, hospitality, or self-care
• Comfortable recommending and selling services, packages, and memberships
• Able to work independently while also being part of a small team

Previous experience in a spa, wellness center, salon, fitness studio, hospitality, retail, or customer service is a plus, but personality, reliability, and the ability to connect with our clients are especially important to us.

Perks & Benefits

• Complimentary unlimited Bodhi Salt membership
• Employee discounts on Bodhi Salt services and retail products
• Work in a calm, beautiful wellness environment
• Experience and learn about a variety of wellness and recovery therapies
• Be part of a small, growing local business where your contribution matters

About Bodhi Salt

Bodhi Salt is not a traditional spa. We’ve created a modern wellness environment where clients can relax, recover, and make restorative practices part of their everyday lives.

Our front desk is an important part of that experience. We’re looking for someone who will learn our services, get to know our clients, take ownership of their shift, and become a trusted and welcoming face of Bodhi Salt.

If you enjoy taking care of people, believe in wellness, and would love working in a peaceful but active environment, we’d love to meet you.

Pay: From $15.00 per hour

Benefits:

• Employee assistance program
• Employee discount
• Flexible schedule
• Professional development assistance
• Referral program

Work Location: In person