Front Desk Staff

Job Overview:
P3 is seeking a dynamic and friendly Front Desk Staff member to serve as the welcoming face of our organization. This energized role involves managing front desk operations, providing exceptional customer service, and ensuring smooth administrative workflows. As the first point of contact for visitors and clients, you will create a positive impression while efficiently handling various front desk, basic billing and office cleaning tasks. Your proactive approach and organizational skills will contribute to a professional and inviting environment that supports our team’s success.

P3 Hours of Operation:

Mon – Thurs: 6:30am – 6:30pm, Fri: 6:30 – 1:30

Ideal hours:

20-30 hours per week

Primarily 2 opening and closing shifts with the flexibility to swap - with advanced notice.

ts start at 6:30 and ending times will vary.

Starting times for will vary with ending time at 6:30pm.

Responsibilities:

• Greet visitors, clients, and vendors warmly, ensuring they feel welcomed and attended to promptly
• Answer multi-line phone systems with professionalism, demonstrating excellent phone etiquette and customer support skills
• Manage front desk operations including scheduling appointments (Pilates & physical therapy systems), maintaining calendars, and participating in team meetings
• Perform clerical duties such as data entry, monitoring and responding to office emails, and handling correspondence with accuracy
• Utilize Microsoft Office applications (Word, Excel, Outlook) for document creation, email communication, and record keeping
• Assist with office management tasks such as inventory control, supply ordering, and maintaining cleanliness
• Support client communication efforts by providing information, directing inquiries appropriately, and ensuring timely follow-up
• Navigate basic health insurance reimbursements and handle client payments.

Experience

• Previous office experience or administrative support background is highly preferred
• Strong computer literacy with proficiency in Microsoft Office Suite (Word processing, Excel, Outlook) and the ability to navigate web-based systems
• Demonstrated experience in phone answering and phone reception best practices
• Excellent organizational skills with the ability to manage time effectively in a fast-paced environment
• Personal assistant or front desk experience that showcases strong customer service and client communication skills
• Detail oriented, organized and self-motivated

Benefits:

· Hourly pay as a W2 employee

· Starting/training salary: $15/hour - during orientation process; increases at completion of orientation (negotiable)

· Complimentary privates Pilates session (2x/month)

· Potential discount on in-house Pilates courses/workshops

Join us to be the friendly face that keeps our office running smoothly! We value energetic individuals who thrive on delivering top-notch service while managing essential administrative functions. This paid position offers an engaging environment where your organizational talents will shine and make a meaningful impact every day.

If interested, please send your resume to [email protected] and/or call 615.891.4037 for more information, thank you!

Pay: $15.00 - $20.00 per hour

Expected hours: 25.0 per week

Benefits:

• Professional development assistance

Work Location: In person