Front Desk Staff

Job Summary

We are seeking a dynamic and friendly Front Desk Staff member to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and ensure smooth administrative processes. Your energetic approach and organizational skills will help create a positive environment for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your office management skills while supporting daily operations with enthusiasm and professionalism.

Job Type: Full Time

Expected Shift: Monday to Saturday(Saturdays rotate with other admin member. The Saturday you work you will have that Monday off.)

Expected Hours: 40 hours per week- In Person

Monday to Friday: 11am to 8pm (with an hour break)

Saturday: 8:30am to 5:30pm (with an hour break)

Responsibilities

• Greet visitors, clients, and vendors warmly, ensuring a positive first impression at all times
• Check in patients and collect payments
• Answer multi-line phone systems promptly, professionally, and courteously, directing calls efficiently
• Manage front desk activities including handling inquiries and providing information
• Maintain a tidy and organized reception area to promote a welcoming atmosphere
• Perform clerical tasks such as copying, scanning, faxing, and maintaining digital filing system.
• Verify insurance benefits (training available)
• Prepare schedule for next day incoming patients

Qualifications

• Excellent office management or administrative experience with strong organizational skills
• Proficiency in Microsoft Office applications, (Word, Excel, Outlook) Google Docs, and a strong computer literacy
• Proper phone etiquette with experience handling multi-line phone systems and phone reception duties
• Strong clerical skills including typing, proofreading, and document formatting
• Exceptional customer service abilities with a friendly and professional demeanor
• Ability to manage time efficiently while handling multiple tasks in a fast-paced environment
• Previous personal assistant or front desk experience is a plus but not required

Join our team where your proactive attitude and organizational expertise will make a meaningful impact every day! We value energetic individuals committed to delivering top-notch support in a professional setting.

Pay: $16.50 - $17.00 per hour

Expected hours: 40.0 per week

Benefits:

• Paid time off
• Retirement plan

Work Location: In person