Black Fox Lodge Pigeon Forge, Tapestry Collection by Hilton
Front Desk Supervisor
7 days ago
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Important information
Contract type:
Permanent
Location:
Pigeon Forge, TN, USA
Work mode:
Onsite
Published on:
17 October 2026
What they need
We are seeking a high energy, enthusiastic and service oriented Hospitality Leader who can oversee our Front Desk Operations! This position comes with excellent career advancement opportunities!
Perks
Team member travel benefits, Health Insurance, Dental Insurance, Vision
Join Our Team as a Front Desk Supervisor
Are you ready to be the face of our dynamic team? We are seeking a Front Desk Supervisor to bring their energy and passion to our front desk operations.
Why You'll Love Working With Us:
- Lead a team of dedicated individuals
- Engage with guests and create memorable experiences
- Opportunities for growth and development
- Be part of a supportive and fun work environment
What You'll Do:
- Oversee daily operations at the front desk
- Train and mentor front desk staff
- Ensure high levels of customer satisfaction
- Handle guest inquiries and resolve any issues
What We're Looking For:
- Previous experience in a customer service role
- Excellent communication and leadership skills
- Ability to multitask and stay organized in a fast-paced environment
- Passion for delivering exceptional service
Physical Requirements
While performing the essential functions of this position (and other duties as assigned), an employee may be required to sit, stand, walk, bend, reach, and use hands and fingers to handle or operate objects, tools, and equipment. The position may also require lifting or moving items weighing up to 20 pounds, communicating verbally, and utilizing close vision for computer-related tasks.
If you're ready to take on a new challenge and be part of a vibrant team, apply now!
Benefits:
- Hotel and Travel Discounts
- Dynamic Team and Excellent Culture
- Professional and Personal Development with a growing company
- Medical (w/HSA), Dental, Vision, Life & AD/D, LTD, STD, Voluntary Life and Supplemental Insurance
- 401K with Company Match
- PTO and Vacation
- Tuition Reimbursement
- Daily Pay
- Bonus and Engagement Incentives
- Other Travel and Entertainment Perks
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