Front Desk Supervisor/ Lead Host

With breathtaking views of Victoria Harbourfront, Hyatt Centric Victoria Harbour Hong Kong is the perfect start to explore something new and something traditional. Discover local foodie favorites in the neighborhood. Centrally located and literally steps away from Ferry Pier and MTR station, you can also access to Victoria Park, Hong Kong Museum of History and more with ease. Hyatt Centric Victoria Harbour Hong Kong is an abiding big family thronged with fueled enthusiasts! Care is at the heart of our business; we care for people so they can be their best! Responsibilities

• Provide outstanding services and ensure customer satisfaction
• Take reservations and perform check-in and check-out services
• Address customer concerns and complaints promptly and professionally
• Supervise associates in their assigned job duties

Qualifications

• Good communication and interpersonal skills
• Minimum 3 years relevant experience in Front Desk
• Knowledge in Opera System is must
• Good command of English and Cantonese

We will provide comprehensive training programmes and career growth opportunities to the successful candidates. Interested candidates please send your full resume with current and expected salary to Human Resources Department via apply now or on Whatapp +852 5720 2986. Personal data collected will be held in strict confidence and used for recruitment purposes only. Applicants not hearing from us within 6 weeks may consider their application unsuccessful.

• Great Place to Work Certification is an independent validation of a company’s workplace culture, showing that employees experience trust, respect, fairness, pride, and camaraderie in their daily work life. Hyatt is proud to be recognized as a Great Place to Work 2026 in the Hong Kong Region, reflecting our commitment to fostering an outstanding workplace for all and delivering on our purpose of care.