Front Desk Surgical Assistant

Description:

Position Summary: At Advanced Oral and Maxillofacial Surgery Aurora, we are looking for someone who can function in a hybrid position supporting both the administrative and clinical teams, with the primary focus of the front desk duties. This individual is the first point of contact for our patients and provides chairside surgical assistance to our oral surgeons. We are looking for someone who brings professionalism, compassion, and strong organizational skills to ensure a high-quality experience for every patient—from check-in through post-operative care.

Requirements:

Front Desk / Administrative:

• Greet and check in patients warmly, ensuring a professional and caring first

impression.

• Answer phones, schedule appointments, and manage the surgical calendar.
• Verify insurance coverage, collect co-pays, and explain treatment plans or financial

responsibilities when needed.

• Maintain accurate patient records and documentation in our practice management

software.

• Communicate effectively with referring offices, patients, and internal staff.
• Ensure the front office remains organized, clean, and patient-ready at all times.

Clinical / Surgical Assisting: As Needed

• Prepare operatories and surgical trays for procedures including extractions, implants, and IV

sedation cases.

• Provide chairside assistance during surgical procedures, including suctioning, instrument

transfer, and patient monitoring.

• Sterilize instruments and follow OSHA and infection control standards meticulously.
• Take digital X-rays and CBCT scans as directed by the surgeon.
• Provide post-operative instructions to patients and assist with follow-up appointments.
• Track surgical supplies and assist in maintaining inventory levels.
• As needed provide patient monitoring.

Other Essential Qualifications:

• Time Management – Excels at directing one's own time and the time of others
• Responds creatively and constructively with solutions to problems
• Maintains the highest level of confidentiality and adherence to HIPAA standards
• Adheres to strict safety guidelines and procedures to OSHA and office standards
• Flexible and willing to perform the duties of others in their absence
• Team player mentality and focus.

Working Conditions/Physical Requirements:

• Sitting, standing, and walking for extended periods
• Moderate noise levels from dental and other office equipment
• Comfortable medical office/lab setting
• Hand dexterity and typing skills to work with standard software programs provided

Experience and Education:

• High school diploma or equivalent required.
• Obtain x-ray license.
• Obtain CPR/BLS certification; DAANCE certification preferred.
• Minimum 1 year of dental or oral surgery experience (including front desk and

assisting).

• Proficiency in dental software is highly preferred. WinOMS experience preferred.
• Ability to multi-task and work efficiently in a fast-paced, patient-focused

environment.

• Strong interpersonal skills with a commitment to exceptional patient care.

Benefits:

• 401 (k)
• Medical Insurance
• Dental Insurance
• Disability Insurance
• Company Paid Life Insurance
• Paid Time Off
• Vision Insurance