Front desk/Admin Officer

Job Summary

The Front Desk / Administrative Officer is responsible for managing the reception area, attending to clients and visitors, handling calls and enquiries, and providing general administrative support to ensure smooth daily operations of the real estate office.

Key Responsibilities

Front Desk / Admin Officer

• Receive and welcome clients, walk-in visitors and partners professionally.
• Attend to property enquiries (rent, sale, inspection requests, documentation enquiries).
• Answer phone calls, WhatsApp messages and emails promptly and courteously.
• Direct clients to the appropriate staff (agents, marketers, legal or management).
• Maintain proper filing of documents such as:
• property files
• tenancy agreements
• allocation letters
• inspection forms
• Keep records of clients, property listings and inspection schedules.
• Prepare simple correspondence, letters and internal memos.
• Support the preparation of reports and basic office documentation.
• Book and confirm property inspection appointments.
• Assist in coordinating meetings and site visits.
• Track staff movement for inspections and field work where required.
• Update client and property information in registers or digital systems.
• Maintain an orderly reception and administrative office environment.
• Ensure confidentiality of client and company records.

Qualifications & Requirements

• Minimum of B.Sc./ HND in Business Administration, Management or related field.
• Previous experience as a front desk officer, receptionist or administrative staff (real estate experience is an added advantage).
• Good communication and interpersonal skills.
• Basic knowledge of Microsoft Word, Excel and email usage.
• Ability to handle multiple tasks and work under minimal supervision.
• Good customer service attitude and professional appearance.

Job Type: Full-time

Pay: ₦80,000.00 per month

Work Location: In person