Front Desk/Driver

Join Our Family-Oriented Team at Ayres Hotel Orange!

Position: Front Desk Agent/Driver| Part Time | Must be 21 years or older due to insurance purposes.

Job Summary:

The primary duties of the guest service representative are to assist guests with check-in & check-out processes, provide guests with hotel services information, and accommodate guests during their stay in an attentive, courteous and friendly manner. You are also responsible for transporting guests in the company vehicle on an as needed basis for guests.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Perform duties as outlined in the Front Office Training Procedures.
• Make reservations as needed both in person and over the phone and ensuring to provide accurate hotel rates and information with proper phone etiquette
• Register guests and issue room keys to registered hotel guest
• Use the appropriate phrases and greetings when interacting with guests.
• Provide information pertaining to available services and facilities of hotel, points of interest and entertainment attractions
• Ensure guest needs are responded to in a timely and efficient manner.
• Communicate pertinent shift information to the next shift and direct supervisor.
• Adhere to lost and found protocols.
• Maintain guest confidentiality.
• Knowledge, understanding, and adherence to Company Core Values and Mission Statement.
• Responsible for working in a safe and conscientious manner
• Adhere to all safety policies and procedures.

Benefits: We believe in taking care of our team! After an initial waiting period, those hired into part time positions are eligible for a competitive benefits package that includes the following:

• 401(k) Retirement Plan with employer match
• Travel Assistance Program
• Employee Assistance Program
• Hotel guest room discounts
• Entertainment discount program
• ZayZoon – Earned Wage Access
• Holiday pay
• Paid sick leave
• Incentives
• Plus, more!

Ayres Hotel Orange | 200 The City Drive North, Orange CA 92868 | Office: 714-919-7940

Ayres offers competitive wages and growth opportunities!

For a complete list of employment opportunities visit us at www.ayreshotels.com

Empleador de Igualdad de Oportunidades | Equal Opportunity Employer

We Care About People | We Value Teamwork | We Deliver Results

Job Type: Part-time

Pay: From $20.00 per hour

License/Certification:

• Drivers License (Required)

Work Location: In person