Front Desk/Housekeeping

Job Summary:

The Sterling Hotel Sacramento, a charming boutique property with 16 beautifully designed rooms, is seeking a motivated and versatile individual to join our team as a Part-Time Front Desk/Housekeeper. This dual-role position involves providing excellent customer service at the front desk while also ensuring that our guest rooms are immaculately cleaned and maintained. If you are detail-oriented, guest-focused, and enjoy working in a friendly and intimate hotel environment, we encourage you to apply.

Key Responsibilities:

Front Desk Duties: Cloudbeds experience is a plus**

• Greet and check-in/check-out guests in a friendly and efficient manner.

• Handle reservations, cancellations, and guest inquiries via phone or in-person.

• Assist with guest requests and resolve any issues to ensure a positive stay.

• Maintain accurate records, including payments and guest information.

• Coordinate with other staff to ensure seamless operations.

Housekeeping Duties:

• Clean and prepare guest rooms to the hotel's high standards, including making beds, dusting, vacuuming, and replenishing amenities.

• Perform thorough room inspections to ensure cleanliness and functionality.

• Launder linens and towels, and ensure a clean, organized work area.

• Report any maintenance or repair issues to management.

Qualifications:

• Prior hotel front desk and/or housekeeping experience is preferred but not required.

• Strong customer service and communication skills.

• Ability to multitask and switch between front desk and housekeeping duties as needed.

• High attention to detail and cleanliness.

• Ability to work flexible shifts, including weekends and holidays.

• Must be able to stand for long periods and lift up to 30 pounds.

Why Join Us?

• Work Environment: Enjoy working in a unique, boutique hotel atmosphere where you’ll have a direct impact on guest experiences.

• Flexible Schedule: Ideal for those looking for part-time work with flexible hours.

• Opportunity for Growth: Develop your skills in multiple areas of hotel operations.

How to Apply

If you are passionate about hospitality and looking for a diverse role in a boutique hotel setting, we’d love to hear from you! Please submit your resume and availability for consideration.

Job Type: Part-time

Pay: From $17.00 per hour

Benefits:

• 401(k)
• Flexible schedule
• Paid time off

Experience:

• Hotel: 2 years (Preferred)
• Commercial cleaning: 2 years (Preferred)

Ability to Commute:

• Sacramento, CA 95814 (Required)

Ability to Relocate:

• Sacramento, CA 95814: Relocate before starting work (Required)

Work Location: In person