Front Desk/Night Auditor

Duties
We are seeking a reliable and friendly Front Desk Clerk/Night Auditor to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a positive experience during their stay. Your main responsibilities will include:

• Greeting guests with a warm and welcoming demeanor
• Checking guests in and out of the hotel efficiently and accurately
• Answering phone calls and responding to guest inquiries
• Assisting guests with any requests or issues they may have during their stay
• Providing information about hotel amenities, local attractions, and dining options
• Handling cash transactions and maintaining accurate records
• Performing night audit duties, including reconciling daily transactions and preparing reports
• Ensuring the safety and security of guests by monitoring the premises

Skills
To excel in this role, you should possess the following skills:

• Strong front desk and guest relations skills
• Excellent hospitality and customer service abilities
• Proficiency in operating phone systems and other office equipment
• Bilingual skills (preferred)
• Knowledge of night audit procedures (preferred)
• Familiarity with hotel operations and management
• Ability to multitask and prioritize tasks effectively
• Strong attention to detail and accuracy

If you are a motivated individual with a passion for providing exceptional guest services, we would love to hear from you. Join our team today and be part of creating memorable experiences for our guests.

Please note that this is a full-time position with evening and overnight shifts.

Job Type: Part-time

Pay: $15.00 - $17.00 per hour

Benefits:

• Employee discount

Work Location: In person