Front Desk/Office Assistant

Job Tasks:

• Greet in a friendly matter as the first point of contact for patients via in person and phone
• Assist patients with paperwork, verify demographics and insurance benefits
• Answer high volume of phones calls daily
• Schedule and coordinate patient appointments, including cancellations, confirmations, emergencies, and non-routine appointments to insure a consistently filled schedule via voice mail, email, texting
• Record charges to patients, collect payments, co-payments, deductibles
• Create insurance claims and pre-authorizations
• Present financial arrangements, treatment plans and memberships
• Posting, balancing daily transactions, bank deposit

Qualifications:

• Outstanding interpersonal skills and
• Ability to work in a fast-paced, multi-provider practice
• Provide above and beyond customer service to our patients
• Proficient with Microsoft Office programs
• Strong verbal and written communication skills
• Build a professional relationship with our doctors, staff, and patients
• Always maintain high level of customer service
• Maintain patient confidentially and privacy as required by HIPAA
• Dental knowledge, terminology, software a plus but not required

Benefits:

• QSEHRA medical insurance reimbursement
• Paid holiday, vacation, and personal time off
• Dental benefits for immediate family
• 401K Pension Plan
• Scrubs provided when required

Job Type: Full-time

Work Location: In person