Front Desk/Sales

Position Description: Become part of the team at Massage Heights and help us inspire, educate and promote a balanced lifestyle for every Member and guest that walks through our door. We are in search of a Front Desk Sales Consultant who is interested in growing with us. We pride ourselves on our positive and gratifying work environment and are looking for a dynamic, outgoing team player to join our team.

A career with Massage Heights allows you to fulfill your passion of improving lives with every session. Grow into a meaningful and rewarding career that includes:

• Competitive Hourly Rate plus commissions
• Flexible work hours
• Advanced tools and resources
• Sustained growth opportunities
• Employee massage benefits at a reduced cost for your health and wellness
• Paid Vacation
• Professional work environment in a spa-like atmosphere
• And Much More

Responsibilities:

• Confidently recommend products and services to guests based on services rendered and recommendations of therapists
• Schedule appointments and guide guests to appropriate therapists to meet their needs
• Greet guests and members in person and on the phone with a positive demeanor
• Educate guests on current sales promotions and special offers
• Ensure complete customer satisfaction
• Exhibit a team player mentality
• Demonstrate dedication to achieving both individual and team sales goals

Qualifications:

• Excellent guest service and communication skills
• Must have sales or retail and guest service experience
• Strong understanding of basic computer software and ability to learn new systems
• Fast learner with a positive, energetic attitude
• Critical thinking skills, including customer conflict resolution
• Passion for communicating with people and providing exceptional service on a consistent basis
• MUST be available to work varied hours (weekends, evenings, holidays, etc.)