Careiq technologies private limited
Front-End Customer Support
Skills
25 days ago
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Important information
Contract type:
Permanent
Location:
Tamil Nadu, India
Work mode:
Onsite
Published on:
1 October 2026
What they need
A customer support role involves helping customers solve technical problems, answer product questions, and fix issues with a service or item
Responsibilities
- Answering Questions: Respond to customer inquiries via phone, live chat, or email.
- Troubleshooting: Diagnose and fix technical errors, bugs, or product setup problems.
- Managing Accounts: Update customer records, process returns, and handle billing details.
- Escalating Issues: Send complex or advanced technical problems to specialized engineering or product teams.
- Documenting Interactions: Record details of customer contacts and track support tickets using helpdesk software
Contact HR Team
99436 49295
Pay: ₹20,000.00 - ₹40,000.00 per month
Benefits:
- Flexible schedule
Work Location: In person
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