Front End Manager

At Blain’s Farm & Fleet we believe everyone deserves the opportunity to have a job they love, work in a great environment, grow their career & enjoy a positive balance.

As a family-owned retailer we take pride in offering a competitive benefit package designed to support you & your life. It is one of the reasons we have been named a Forbes Best Employer for seven consecutive years!

• Associates hired into a full-time role will become eligible for the following benefits effective their 91st day of full-time employment: Medical, Prescription, Dental, Vision, Short & Long Term Disability, Life Insurance, Ancillary Benefits, Identity Theft Protection, Pet Insurance, Etc.
• All major Holidays & Birthday off
• Advanced Leadership Training Programs: build the skills to grow your career
• Associate discount on name brands like Carhartt, Under Armour, STIHL, Milwaukee Tool, DeWalt & much more!
• Internal recognition programs that support an engaged workplace
• 401(K) with company match

This position will assist store operations with supervision, training and support of front end store personnel with a focus on procedure compliance and improving customer service. Additional responsibilities include, but are not limited to the following:

• Provide policy and procedure support and training for front-end store operations.

• Respond to customer service complaints regarding front-end store operations.

• Develop and maintain procedure and policy documentation for front-end store operations.

• Provide in-store front-end training and support for new store openings.

• Provide in-store training for workforce management systems.

• Assist Accounting and Payroll with store issues as needed.

• Train all cashier functions including, customer service, Best and Sales etc.

• Demonstrate awareness and compliance with Loss Prevention and safety policies and/or procedures.

• Assist with intra and inter-department projects and responsibilities as assigned.

• Attend Grand Opening events and assist as appropriate.

• Provide store support for workforce management systems.

• Candidates must have three to five years of retail experience

• Strong communication, both verbal and written

• Ability to work with confidential information

• Able to work evenings when needed and at least every other weekend

• Able to pass pre-employment background checks