Front End Supervisor

Job Summary

Zanotto's is currently seeking applicants for an evening supervisor, where you'll play a pivotal role in driving store success through leadership, operational excellence, and exceptional customer service. In this position, you'll be a key member of a store that has been family owned and operated for 50 years. Your job will be an essential component of the store’s daily operations, and can involve overseeing daily store operations, managing staff, and ensuring a seamless shopping experience for our customers. Your proactive approach and management skills will help foster a motivated team environment while maintaining high standards of sales performance, inventory control, and store presentation. This role is perfect for motivated individuals eager to grow their leadership capabilities while contributing to a unique community market that is proudly family owned and operated. We value energetic professionals who are passionate about delivering exceptional shopping experiences through effective team management and operational excellence.

Duties

Supervising daily store operations, including opening and closing procedures, overseeing other departments' daily duties, and interacting and managing appointments with vendors and sales representatives

Lead and motivate a diverse team of sales associates to achieve sales targets and deliver outstanding customer service

Oversee inventory management, including stock replenishment, merchandising, pricing, and stock control to maximize sales opportunities

Handle customer inquiries and resolve issues promptly to ensure satisfaction and loyalty

Support recruiting efforts by participating in training new staff members, representing an exemplary Zanotto's employee

Coordinate and/or adjust shift schedules, monitor sales performance, and contribute to the implementation of marketing initiatives to boost store traffic and revenue

Qualifications

Proven experience in retail management or roles with supervisory responsibilities

Strong leadership skills with the ability to inspire and develop team members

Organizational skills with a focus on time management and multitasking in a fast-paced environment

Excellent communication skills in multiple languages or bilingual proficiency preferred

Demonstrated expertise in inventory management, POS systems, merchandising, and retail math

Ability to handle cash handling procedures accurately and perform bookkeeping tasks efficiently

Knowledge of sales management and store operations

Skilled in negotiation, customer service excellence, and conflict resolution

Experience with recruiting, employee orientation, training & development programs preferred

Familiarity with wireless sales or grocery store operations is a plus

Strong phone etiquette and administrative experience necessary for smooth store functioning

Pay: $22.00 - $25.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person