Front House Manager

Job Summary

We are seeking a dynamic and experienced Front House Manager to oversee daily operations in a bustling restaurant environment. The ideal candidate will possess strong leadership skills, extensive food service experience, and a passion for delivering exceptional customer service. This role involves supervising staff, managing restaurant functions, and ensuring a welcoming atmosphere for guests. The Front House Manager will play a key role in maintaining high standards of food safety, hospitality, and operational efficiency.

Duties

• Supervise front-of-house staff including servers, bartenders, and hosts to ensure smooth service flow
• Oversee food and beverage service, ensuring quality standards are met and customer satisfaction is achieved
• Manage POS systems such as Micros POS for order processing and cash handling procedures
• Conduct interviewing and hiring of new team members, as well as ongoing training and development
• Monitor restaurant cleanliness, food handling practices, and adherence to food safety regulations
• Coordinate reservations, seating arrangements, and manage wait times to optimize guest experience
• Handle customer inquiries, complaints, and special requests professionally and promptly
• Assist with food preparation, serving, bartending, or kitchen tasks as needed during busy periods
• Maintain inventory levels for front-of-house supplies and ensure proper sanitation procedures are followed
• Lead team meetings to communicate goals, updates, and foster a positive work environment

Qualifications

• Proven experience in food service or restaurant management with supervisory responsibilities
• Strong leadership skills with the ability to motivate and manage a diverse team
• Excellent customer service skills with a focus on hospitality excellence
• Knowledge of food preparation, cooking techniques, and food handling safety protocols
• Experience operating POS systems such as Micros POS or similar platforms; cash handling expertise required
• Background in restaurant management or hospitality industry preferred; hotel or barista experience is a plus
• Ability to manage multiple tasks efficiently in a fast-paced environment
• Strong communication skills with the ability to interview candidates and provide constructive feedback
• Familiarity with food safety standards and compliance regulations
• Leadership qualities including problem-solving abilities, professionalism, and adaptability

Pay: $40,100.00-$45,000.00 per year

Work Location: In person