Front Line Administrator

Front Line Administrator – Orthodontic Practice

Part Time Role - 3 days per week, Monday, Tuesday and Thursday 7.30am to 5.15pm.

We are a friendly, patient-focused orthodontic practice seeking a professional and organised person to join our team.

About the Role:
As the first point of contact for our patients, you will play a key role in creating a welcoming and efficient front office experience. This position involves managing appointments, handling enquiries, and supporting the clinical team with administrative tasks.

Key Responsibilities:

• Greet and assist patients in a warm and professional manner
• Schedule and confirm appointments
• Manage phone calls, emails, and patient enquiries
• Process payments and maintain accurate patient records
• Support the team with general administrative duties

About You:

• Excellent communication and customer service skills
• Well-presented, friendly, and reliable
• Strong organisational and multitasking abilities
• Experience in a medical or dental practice (preferred but not essential)
• Confident using practice management software (training provided) and basic computer systems

If you are proactive, detail-oriented, and enjoy working in a supportive healthcare environment, we would love to hear from you.