Front Line Manager

Front Line Manager - #SECTO1

Join our Team

Do you want to be part of a winning team where you will be valued, recognised, and rewarded for your contribution to our business success? Secto Services currently have exciting opportunities for an experienced FLM (Front Line Manager) to join our fixed line services team.

Job purpose

Primarily field based in the West of Ireland, the role of the FLM is to support the Project Manager in the delivery of various build programmes in the Leinster region. This will be achieved via the practical implementation of the company’s management systems and the utilisation of the candidate’s knowledge and experience. This will include the management of subcontracted civils’ crews, in-house and subcontracted telecoms crews, along with actively engaging with the customer and local authorities

Duties & Responsibilities

• The duties and responsibility of the role is to manage build partners while sustaining activity from an ‘end to end’ perspective – i.e., both the business and technical components. This role will be primarily field based.
• Management and supervision of works being carried out onsite.
• Planning and co-ordinating crews weekly and monthly to drive efficiency and meet targets.
• Liaise with site owners/local authorities to deliver works on time and to specification
• Monitor & track actual versus planned production and initiate corrective actions where necessary
• Prioritising and working independently
• Ensuring Health and Safety policies are adhered to
• Managing client relationships with the promotion of customer focus.
• Ensure all Secto Quality, Environmental & Health & Safety requirements are met
• Full end-to-end responsibility to ensure the satisfactory delivery of fibre and civils projects; site surveys, materials management, cabling/splicing, and through effective management of in-house crews and sub-contracted crews.
• With support from our SHEQ department be responsible for all quality, environmental and health & safety issues of your contracts and to ensure compliance with company policies.
• Effective delegation of tasks to subordinates and sub-contractors to ensure compliance with contractual requirements including all SLA’s and KPI’s.
• Ability to work to tight timelines, while accurately planning and scheduling a nationwide build programme.
• Proactive attitude that generates ideas and inputs to deliverables to support the effectiveness and efficiency of the contract.
• Manage and control the auditing process for quality and compliance within the contracts.

Authority:

• As an FLM you will have the authority to close off a site, make payments on behalf of the company, or make any changes you feel necessary on site to ensure works are being carried out appropriately.

Requirements

• Technically qualified in an appropriate engineering discipline an advantage.
• Experience in Telecoms/Engineering industry required, specifically FTTx and Civils projects.
• Civils’ experience, including knowledge of Purple Book Standards and multiple excavation and re-instatement methods is essential
• Good Working knowledge of fibre networks, design architecture and installation methods a must.
• Previous supervisory experience of a multi-function team.
• Excellent Communication skills both written and oral, including fluency in English.
• Self-focused, motivated and willingness to provide excellent customer service.
• Must be able to work on your own initiative as well as within a team.
• Willingness to travel as required.
• Desire the opportunity to work towards career enhancing opportunities.
• Strong PC skills, MS Office suite

About Secto Services

We are recognised as a quality partner to large organisations for telecoms, civils, utilities, facilities, and technical services.

Where we are going

The future for Secto is bright. We have engaged with our staff and other stakeholders to agree and publish our Core Values. One such core value is our Focus on the Future – we have ambitious plans to develop our footprint in Ireland and overseas.

Our growth to date reflects the confidence that our customers have in our service delivery, in the innovative approach that we bring to how we do our work, and to our culture of safety and quality.

Secto Services is an Equal Opportunities Employer

Job Type: Permanent

Benefits:

• Additional leave
• Bike to work scheme
• Company events
• Company pension
• Flexitime
• On-site parking
• Wellness program
• Work from home

Work Location: On the road