Front of House Apprentice

Opportunity information

Duration 12 months

Advert closing date 29/11/2026

Description

Are you friendly, enthusiastic and passionate about providing excellent customer service? We are looking for a Hospitality Team Member to join our team at The Cloverdale Retreat. A fantastic opportunity to earn while you learn, gaining valuable experience in a busy hospitality environment while working towards a nationally recognised qualification.

Are you friendly, enthusiastic and passionate about providing excellent customer service? We are looking for a Hospitality Team Member Apprentice to join our team at The Cloverdale Retreat.

This is a fantastic opportunity to earn while you learn, gaining valuable experience in a busy hospitality environment while working towards a nationally recognised qualification. You will develop the skills and knowledge needed to build a successful career within the hospitality industry.

Key Responsibilities

• Welcome guests and provide excellent customer service.
• Assist with serving food and drinks in a professional and friendly manner.
• Support the preparation and set-up of hospitality areas.
• Take customer orders and handle enquiries confidently.
• Maintain high standards of cleanliness and presentation throughout the venue.
• Assist with events, functions and guest experiences.
• Follow food safety, health and safety, and company procedures at all times.
• Work effectively as part of a team to ensure a positive customer experience.

What We're Looking For

• A positive attitude and willingness to learn.
• Excellent communication and people skills.
• Friendly, approachable and customer focused.
• Reliable and punctual.
• Ability to work flexibly, including evenings, weekends and bank holidays as required.
• No previous experience necessary as full training will be provided.

What You'll Gain

• A Level 2 Hospitality Team Member Apprenticeship qualification.
• Hands-on experience in a busy hospitality setting.
• Support from experienced colleagues and a dedicated apprenticeship trainer.
• Opportunities to develop confidence, customer service and teamwork skills.
• Potential for career progression within the hospitality sector.
• Wage review after 6 months based on performance and progress.

Why Join Us?

At The Cloverdale Retreat, you'll be part of a welcoming team dedicated to delivering outstanding experiences for our guests. You'll gain practical skills, industry knowledge and a nationally recognised qualification while earning a wage.

If you're ready to start a rewarding career in hospitality, we'd love to hear from you.

Entry requirements

What We're Looking For

• A positive attitude and willingness to learn.
• Excellent communication and people skills.
• Friendly, approachable and customer focused.
• Reliable and punctual.
• Ability to work flexibly, including evenings, weekends and bank holidays as required.
• No previous experience necessary as full training will be provided.

Training to be provided

Level 2 Hospitality Team Member Apprenticeship

Maths & English Functional Skills if required.

Things to consider

Skills required

Array

Future prospects

Upon successful completion of your apprenticeship, there will be the opportunity of a permanent position and further training.

Hours per week 30

Working week Monday - Sunday - Rota confirmed each week.

Apprenticeship standard Hospitality accommodation team member (Level 2)

Bedford, Bedfordshire, United Kingdom, MK41 9DJ