Front of House Assistant

We are looking for a friendly and reliable Front of House Assistant to join our team on a full-time or part-time basis. This is a great opportunity for someone who enjoys working with people and takes pride in delivering excellent customer service in a busy restaurant environment.

As a Front of House Assistant, you will be responsible for welcoming customers, taking orders, serving food and drinks, and ensuring every guest has an enjoyable dining experience. You will work closely with both the front of house and kitchen teams to provide efficient service while maintaining high standards of cleanliness, food hygiene, and customer care. Previous experience in hospitality is preferred but not essential, as full training will be provided for the right candidate.

Key Responsibilities

• Welcome customers in a friendly, professional, and courteous manner.
• Take food and drink orders accurately and communicate them clearly to the kitchen team.
• Serve food and beverages promptly while maintaining excellent presentation and service standards.
• Set up and clear tables, ensuring the dining area remains clean, tidy, and welcoming.
• Assist customers with menu choices and provide recommendations when required.
• Handle customer enquiries and resolve any concerns politely and professionally.
• Process customer payments accurately using the point-of-sale (POS) system.
• Follow all food hygiene, health and safety, and company procedures at all times.
• Work closely with colleagues to ensure smooth and efficient service during busy periods.
• Restock service areas, maintain a clean workstation, and assist with opening and closing duties as required.
• Support the team in creating a positive dining experience by delivering excellent customer service at all times.

This version sounds natural and professional while reflecting how UK restaurants typically advertise a Front of House Assistant role. It is also suitable for job advertisements and recruitment purposes.

Pay: £12.71-£13.00 per hour

Work Location: In person