Front of House Attendant

At Gibbston Valley, we’re more than a winery - we’re a destination where guests come to unwind, reconnect and experience the very best of Central Otago. Our Winery Restaurant and Lodge sit among the vines, and our Front of House team brings genuine Central Otago hospitality to life every day.

We live by our values: Care Always | Grow Together | Craft with Purpose | Honor the Land

The role

• Multiple full‑time roles
• Guaranteed 30 hours per week on a rotating roster, including weekends
• $26–$29 per hour (based on skills and experience)

As part of our passionate and supportive FOH team, you’ll deliver warm, attentive service in our restaurant, at exclusive events and across day‑to‑day operations. You’ll guide guests through our food and wine offerings, create an energetic, welcoming atmosphere and ensure every visit is memorable.

Key responsibilities

• Confidently manage a busy section and deliver a seamless guest experience
• Provide genuine, knowledgeable recommendations for both food and wine
• Create a warm, engaging atmosphere that leaves a lasting impression
• Work across breakfast, lunch, dinner and events (rotating roster)
• Maintain consistently high personal presentation and service standards
• Use POS accurately and follow cash/charge procedures
• You may occasionally be required to assist in the on-site Cheesery & Deli as part of the wider FOH team

About you

You’re a hospitality professional who thrives in a fast‑paced environment and brings energy, care and connection to every guest interaction. Ideally you have:

• 1–2 years’ Front of House experience in a busy restaurant or quality venue
• Confidence with à la carte service and proactive guest engagement
• A calm, professional approach under pressure and sharp attention to detail
• Strong spoken English and excellent communication skills
• Familiarity with POS systems (preferred)
• Reliable transport to our Gibbston site (no public transport nearby)
• A passion for quality food, wine and creating memorable moments
• Ability to meet legal requirements to serve alcohol in NZ (e.g., LCQ/Duty Manager a plus but not essential)
• Eligibility to work in NZ

What we offer

• Work in a breathtaking vineyard setting alongside one of Central Otago's most iconic brands
• A tight‑knit, supportive team culture driven by shared values
• Staff discounts on wine, spa and restaurant dining

Please Note that we’re not offering visa sponsorship for this role. You must already have the legal right to work in New Zealand (e.g., NZ/Aus citizen, resident, or a work visa without restrictions).

Due to the high number of applicants, only those selected for interview will be contacted.