Front of House Manager

Overview

We are seeking a dynamic and energetic Front of House Manager to lead our hospitality team and ensure an exceptional guest experience. In this pivotal role, you will oversee daily operations, manage staff, and uphold the highest standards of food service, customer satisfaction, and restaurant management. Your leadership will inspire a team committed to delivering memorable dining experiences in a fast-paced, lively environment. This is an exciting opportunity for a motivated professional with a passion for hospitality, food service management, and team leadership to make a significant impact.

Responsibilities

• Supervise front-of-house operations, including greeting guests, seating arrangements, and ensuring timely service.
• Manage staff scheduling, training, and development to foster a high-performing team dedicated to excellent customer service.
• Oversee POS systems such as Aloha POS and Micros POS for accurate order processing and cash handling.
• Maintain inventory control by monitoring stock levels, ordering supplies, and minimizing waste.
• Ensure compliance with food safety standards and food handling procedures to uphold health regulations.
• Handle customer inquiries, resolve complaints promptly, and ensure guest satisfaction at all times.
• Coordinate with kitchen management to ensure smooth communication between front and back of house teams during service shifts.

Skills

• Proven experience in quick service & fast food restaurant environments or casual dining settings with strong leadership skills.
• Extensive knowledge of POS systems including Aloha POS and Micros POS; proficient in cash handling and basic math skills.
• Demonstrated ability in supervising teams, staff training, and managing hospitality teams effectively.
• Strong background in food preparation, food safety management, and culinary processes.
• Experience with inventory control, budgeting, profit & loss analysis, and food management strategies.
• Excellent managerial communication skills with the ability to interview, train, develop staff, and lead by example.
• Familiarity with managing hospitality operations such as catering, banquet events, bar service, coffee service, and managing shift changes.

Join us if you’re passionate about leading vibrant teams in a lively restaurant setting! We value energetic leaders who thrive on creating memorable guest experiences while maintaining operational excellence. All positions are paid roles that offer opportunities for growth within our thriving hospitality environment.

Pay: $25.00 - $28.00 per hour

Expected hours: 35.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Paid time off
• Paid training

Work Location: In person