Front of House Supervisor

Overview

We are seeking a dynamic and experienced Front of House Supervisor to oversee daily operations within our vibrant hospitality environment. The successful candidate will be responsible for managing front-of-house staff, ensuring exceptional customer service, and maintaining high standards of food safety and cleanliness. This role offers an exciting opportunity for individuals with a passion for hospitality, team management, and culinary excellence to lead a dedicated team in delivering memorable guest experiences. Previous restaurant, hotel, or barista experience is highly desirable, along with supervising experience and strong leadership skills.

Duties

• Supervise and coordinate front-of-house staff to ensure smooth service delivery
• Oversee food preparation and serving processes to maintain quality standards
• Assist in training new team members on food safety, customer service, and operational procedures
• Manage reservations, seating arrangements, and guest enquiries efficiently
• Ensure compliance with health and safety regulations within the establishment
• Monitor cleanliness and organisation of the dining area and reception zone
• Support kitchen staff during busy periods with food production or service assistance when needed
• Handle customer complaints professionally to uphold the establishment’s reputation
• Collaborate with management on staff scheduling, stock control, and event planning
• Promote a positive team environment through effective leadership and motivation

Experience

• Proven supervising experience within a restaurant, hotel, or hospitality setting
• Strong background in food preparation, cooking, and food safety standards
• Experience in serving guests with professionalism and hospitality skills
• Knowledge of food production processes and kitchen operations
• Familiarity with barista or bar service is advantageous
• Demonstrated leadership capabilities with the ability to manage a diverse team effectively
• Previous experience in culinary roles or hospitality management is preferred

This role offers an engaging environment for motivated professionals eager to advance their careers within the hospitality industry. The ideal candidate will possess excellent organisational skills, a passion for delivering outstanding guest experiences, and the ability to lead by example in a fast-paced setting.

Pay: From £13.80 per hour

Work Location: In person