Front Office Admin

About the Role:

We are looking for a friendly, organized and animal-loving Front Office Receptionist to be the first point of contact for pet parents at our Dog & Cat Veterinary Hospital.Key Responsibilities:Front Desk & Client Handling:Greet pet parents and their pets warmly and manage check-in / check-out.Answer phone calls, WhatsApp enquiries, and schedule appointments.Handle billing, payment collection and generate invoices.Appointment & Records Management:Maintain daily OPD appointment schedule for doctors.Create and update pet case files, vaccination cards and client details in system/register.Remind clients about vaccination, deworming and follow-up visits.Clinic Operations Support:Maintain cleanliness and professional look of the reception area.Coordinate with veterinary doctors, groomers and kennel staff for smooth flow.Manage pet food, accessories and medicine stock at front desk (if applicable).General Admin:Handle courier, inventory and basic reporting to management.Skills Required:Good communication in English and Tamil (Hindi is a plus)Basic computer knowledge - MS Excel, billing softwarePleasant personality, empathy for animals and pet parentsAbility to handle stressed / worried clients calmlyWell-organized and punctual

Pay: ₹15,000.00 - ₹20,000.00 per month

Application Question(s):

• Are you comfortable with the location Velachery?
• Are you Immediate Joiner?

Work Location: In person