Front Office Administrator/CSR

Overview

We are seeking an energetic and detail-oriented Front Office Administrator/Customer Service Representative (CSR) to join our dynamic team. In this vital role, you will be the welcoming face of our organization, managing front desk operations and providing exceptional customer support. Your enthusiasm and organizational skills will help create a positive experience for clients, visitors, and team members alike. This paid position offers an exciting opportunity to develop your office management and administrative expertise in a fast-paced environment.

Duties

• Greet visitors, clients, and vendors with professionalism and warmth, ensuring a positive first impression
• Manage multi-line phone systems, directing calls efficiently and courteously using proper phone etiquette
• Handle incoming and outgoing correspondence, including emails, mail, and packages with confidentiality and accuracy
• Maintain organized filing systems and perform data entry tasks using Microsoft Office applications and QuickBooks accounting software
• Support office management activities such as scheduling appointments, coordinating meetings, and managing calendars
• Assist with bookkeeping tasks including invoicing, expense tracking, and reconciling accounts in QuickBooks
• Provide customer service support by addressing inquiries promptly, resolving issues effectively, and maintaining client communication records

Experience

• Prior office experience or administrative background demonstrating strong organizational skills and attention to detail
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) along with basic computer literacy skills
• Experience with multi-line phone systems and professional phone communication techniques
• Bilingual abilities are highly desirable to serve diverse client needs effectively
• Familiarity with QuickBooks or similar bookkeeping software is a plus
• Clerical experience involving data entry, filing, proofreading, and handling confidential information confidently
• Strong time management skills with the ability to prioritize tasks efficiently in a busy environment

Join us to be part of a vibrant team that values proactive service, organizational excellence, and professional growth. This role is perfect for motivated individuals eager to enhance their administrative skills while delivering outstanding customer support in a lively workplace.

Pay: $23.00 - $27.00 per hour

Work Location: In person