Front Office Agent

Lesante Cape is looking to welcome passionate hospitality professionals to its team for the 2027 season.

Front Office Agent

Set on the beautiful island of Zakynthos, Lesante Cape is more than a luxury resort – it is a village by the sea, created around the authentic spirit of the island. Inspired by Zakynthian architecture, traditions and way of life, the resort brings together exceptional hospitality, local gastronomy, nature and culture in a setting designed to feel both refined and genuinely connected to its place.

Home to 85 suites and 12 private villas, Lesante Cape offers a world of experiences through five distinctive restaurants, five bars, a wellness spa, private beach, vineyard, cultural museum and traditional village square – all designed to celebrate the essence of Zakynthos.

Family-owned and family-led, Lesante Cape carries a deeply personal approach to hospitality. We believe that true luxury is created by people – through genuine care, attention to detail and a shared passion for making every guest feel at home.

Best candidate’s profile

• Degree in Hospitality or Tourism Management
• 2 years minimum experience in the Front Office department in a 5* hotel
• Excellent command of both English and Greek language is essential, knowledge of other is a plus
• Ability to adjust to the culture and the standards of the hotel brand
• Manage and achieve financial targets
• Communication and leadership skills, teamwork, pleasant personality
• Knowledge of Fidelio /Excellent computer skills, MS Office (Word, Excel)
• Professional behavior

Απαραίτητα Προσόντα:

Key responsibilities

• Greet and welcome guests as soon as they arrive at the hotel
• Responsible for processing check-ins and check outs correctly, as well as all payment transactions
• Respond to requests or complaints, and answer the phone, with customer-oriented approach
• Collaboration with the reservation department
• Inform the guests about the facilities and services of the hotel
• Previous experience with LQA and / or Forbes Standards will be considered a strong advantage

Παροχές:

Lesante Collection offers

• Competitive remuneration package
• Accommodation
• On the job training
• Career development opportunities
• Positive work environment