Front Office Agent

Salary: £28,500 per annum
Location: Sir Devonshire Square, City of London
Working Hours: Full time, average 40 hours per week (5 shifts on, 2 days off)

Welcome to Sir Devonshire Square – a bold, beautiful boutique hotel just steps from Liverpool Street Station. We are the first UK hotel from Sircle Collection, the Dutch lifestyle brand known for turning up the charm in Europe’s coolest neighbourhoods.

We’re now looking for a Front Office Agent who brings warm customer service and a can-do attitude to create seamless and memorable guest stays.

What You Can Look Forward To:

Extra time for you – Take up to 3 bonus days off every year (your birthday, moving day, and flex day)

Mind & body perks – Local gym access and 24/7 EAP support line

Financial wellbeing – Enhanced sick pay, retail discounts, and great rates on stays across Sircle Collection’s European hotels

Feel-good moments – Paid volunteer day and regular team socials

Room to grow – Brilliant learning opportunities and career pathways across the UK and Europe

Your Role as Front Office Agent:

• Welcome guests with a warm smile and ensure they feel at home from arrival to departure
• Keep things running smoothly at the front desk, from check-ins and check-outs to taking payments
• Be the go-to person for local recommendations and guest requests, creating little moments of delight
• Take ownership of bookings and guest communication across platforms like Booking.com and Expedia
• Work closely with the team to keep things clear and under control – even when it gets busy

What We Are Looking For:

• Experience in a front-facing role within hospitality or a similar guest-centric environment
• A friendly, professional communicator with solid spoken and written English
• Confidence using booking and front office systems such as Opera is a plus
• Someone who is organised, reliable, and takes pride in the details
• Flexible availability to work mornings, evenings, weekends, and holidays

Not sure if your experience ticks every box? If this role excites you and you’re eager to learn, we’d still love to hear from you.

Ready to Help Us Create Unforgettable Stays the Sircle Way?

Apply now and join us in making everyday service feel extraordinary.

We’re proud to be an equal opportunities employer.

If you need adjustments to the process, email us at [email protected].

Please note: You must have the right to work in the UK, as we are currently unable to sponsor visas.

Sir Hotels

Sir Hotels is a boutique hotel collection founded in Amsterdam in 2013 with Sir Albert. The collection has continued to grow with a second property in Amsterdam and further openings in Barcelona, Prague and now London. Sir Hotels caters to those who are looking for authentic stories and distinctive locations. Each hotel has stunning interior design, exceptional restaurants and bars and specialises in providing guests unique experiences on and off property.

sirhotels.com | @sirhotels

Pay: From £28,500.00 per year

Benefits:

• Additional leave
• Canteen
• Company events
• Company pension
• Discounted or free food
• Flexitime
• Free fitness classes
• Gym membership
• Health & wellbeing programme
• Sick pay

Work Location: In person