Front Office and Clinical Support

Job Summary

We are seeking a dynamic and compassionate Front Office and Clinical Support professional to join our healthcare team. In this vital role, you will serve as the first point of contact for patients, ensuring a welcoming environment while providing essential clinical support to healthcare providers. Your expertise in medical administrative tasks, patient care, and clinical procedures will help streamline operations, enhance patient experiences, and uphold the highest standards of medical service. This position offers an exciting opportunity to contribute to a fast-paced, patient-centered environment where your skills in dermatology, medicine, urgent care, and outpatient services will make a meaningful difference.

Duties

• Greet patients and visitors warmly, verifying appointments and guiding them through check-in procedures using Electronic Health Records (EHR) systems.
• Collect and document patient information, including medical history and insurance details with accuracy and professionalism.
• Assist healthcare providers with clinical tasks such as taking preparing patients for examinations, and supporting procedures like skin cancer surgery, freezing of skin lesions and biopsies.
• Manage medical documentation meticulously, ensuring all records are complete, accurate, and compliant with HIPAA regulations.
• Support the clinical team with intake assessments
• Maintain cleanliness and organization of clinical areas while adhering to infection control protocols.
• Utilize EMR/EHR systems for efficient management of patient records, appointment scheduling, and billing support.
• Assist with ICD coding and ensure proper documentation for billing and insurance purposes.
• Collaborate with multidisciplinary teams to ensure seamless patient care delivery across outpatient and inpatient environments.

Requirements

• Proven experience in medical office support or clinical roles within dermatology, medicine, urgent care, or outpatient settings.
• Strong knowledge of medical terminology, physiology, anatomy, pharmacology, and ICD coding principles.
• Hands-on experience with EMR/EHR systems such as ModMod for managing electronic health records efficiently.
• Ability to perform clinical procedures such as specimen collection, surgical procedures, wound care, etc.
• Excellent patient service skills with a proactive approach to patient intake and education.
• Knowledge of medical records management and documentation standards to ensure compliance with healthcare regulations.
• Strong organizational skills to manage multiple priorities in fast-paced outpatient or inpatient settings.

Join us in delivering exceptional patient care through energetic teamwork! We’re dedicated to supporting your professional growth while fostering a positive work environment that values your expertise in medical support roles across diverse healthcare settings.

Pay: $17.00 - $21.00 per hour

Expected hours: No more than 40.0 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person