Front Office and Warehouse Inventory Assistant

We are looking for a proactive and customer-oriented office & front desk executive to manage front desk operations and provide administrative and logistical support to the office. You will be the first point of contact for HG Services, ensuring visitors, calls, and enquiries are handled promptly and professionally, while also supporting general office administration, procurement coordination, and inventory management.

Key Responsibilities

Front Desk & Reception

• Greet and welcome visitors, clients, and guests in a professional and friendly manner.
• Answer, screen, and direct incoming telephone calls, emails, and enquiries promptly and courteously.
• Take and relay messages accurately.
• Handle general enquiries and provide basic company information where appropriate.
• Manage the reception email inbox and correspondence as assigned.
• Prepare and serve beverages (coffee, tea, mineral water, etc.) to visitors, guests, and meeting participants.
• Maintain the reception and waiting areas to a consistent, presentable standard.

Mail & Deliveries

• Receive and distribute incoming mail, parcels, and deliveries.
• Support the procurement team in receiving items from suppliers.
• Ensure all received items are properly placed and organised at the warehouse.

Administrative Support & Warehouse Inventory

• Support general office administration tasks as assigned by management.
• Assist with stock counting and inventory checks.
• Assist with receiving goods and warehouse organisation.
• Provide ad-hoc administrative support across departments as required.

Requirements

• Candidate must possess at least a SPM/Diploma in any field.
• Prior experience as a receptionist, at the front desk, or in an administrative role is an added advantage.
• Good communication skills in English and Bahasa Malaysia.
• Presentable, well-mannered, and customer-service oriented.
• Proficient in basic computer applications (Microsoft Word, Excel, Outlook).
• Able to multitask, organised, and detail-oriented.
• Willing to assist with light physical tasks (e.g. handling deliveries, stock checks).
• Possession of own transport is an advantage, as the role may occasionally require collecting materials or items from suppliers (not a regular occurrence, but may be needed on an urgent basis)